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Find a Location

J. Edwin Burns & Associates has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • J. Edwin Burns & Associates

      2777 W Clay St Ste B Saint Charles, MO 63301-2528

      BBB Accredited Business
    • J. Edwin Burns & Associates

      2850 W Clay St Saint Charles, MO 63301

      BBB Accredited Business

    Business ProfileforJ. Edwin Burns & Associates

    Bookkeeping Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/25/2019

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    J. Edwin Burns & Associates is the perfect solution to all of your tax & accounting needs. In addition to our wide range of business accounting, payroll and tax services, we also provide tax planning & preparation services for individuals.

    Products & Services

    Our business services include business accounting, payroll, and taking care of business taxes.

    Business Details

    This is a multi-location business.

    Find a Location

    J. Edwin Burns & Associates has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • J. Edwin Burns & Associates

        2777 W Clay St Ste B Saint Charles, MO 63301-2528

        BBB Accredited Business
      • J. Edwin Burns & Associates

        2850 W Clay St Saint Charles, MO 63301

        BBB Accredited Business
      Location of This Business
      2777 W Clay St Ste B, Saint Charles, MO 63301-2528
      BBB File Opened:
      8/18/2010
      Years in Business:
      30
      Business Started:
      10/23/1993
      Business Incorporated:
      10/23/2017
      Accredited Since:
      6/25/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Clemmer & Associates
      Hours of Operation

      Primary

      M:
      8:30 AM - 5:00 PM
      T:
      8:30 AM - 5:00 PM
      W:
      8:30 AM - 5:00 PM
      Th:
      8:30 AM - 5:00 PM
      F:
      8:30 AM - 12:00 PM
      Business Management
      • Mr. John E. Burns CPA, CEO/Owner
      Contact Information

      Principal

      • Mr. John E. Burns CPA, CEO/Owner

      Customer Contact

      • Mr. John E. Burns CPA, CEO/Owner
      Additional Contact Information

      Fax Numbers

      • (636) 946-4552
        Primary Fax

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      William P

      1 star

      08/06/2023

      Not recommended. Reported withholdings incorrectly, we got an unexpected refund and called and emailed with no response since we had tax due per the return. We had another CPA review and are now getting a several thousand dollar refund the result of not reporting qualified medical expenses correctly. Now we get a tax due bill from the state because improper reporting of non taxable retirement benefits. Plus... he misspelled my wife's name and when notified he said he would correct, not. This is poor service, we expected more..

      J. Edwin Burns & Associates Response

      08/11/2023

      Hi *******,We accept full responsibility for the issues you experienced and would welcome the opportunity to discuss them in detail if you are willing to do so. Most of all we care about our clients and want to make sure nothing like this happens in the future. We process over ***** returns each season and while we would like to think we never make mistakes thats not reality, given the volume. Allow me to extend my sincerest apologies for any challenges you faced. After reviewing our records, it appears that we only have documented communication from you in March. It's worth noting that we have recently undergone a change in our phone systems, which could have resulted in missed calls. In light of this situation, we would like to offer a full refund for the tax return service as a gesture of goodwill. Your satisfaction is important to us, and we hope this resolution demonstrates our commitment to addressing your concerns

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