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Find a Location

Chance Construction & Design has 1 locations, listed below.

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    Business ProfileforChance Construction & Design

    Building Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/19/2022

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    General Contractor

    Business Details

    Location of This Business
    1108 Fordyce Ln, Saint Charles, MO 63303-4020
    BBB File Opened:
    8/12/2022
    Years in Business:
    6
    Business Started:
    1/1/2018
    Business Incorporated:
    6/9/2020
    Accredited Since:
    9/19/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Chances Recovery LLC
    • Chance’s Recovery GC
    Business Management
    • Mr. Stephen M Gore, Owner
    Contact Information

    Principal

    • Mr. Stephen M Gore, Owner

    Customer Contact

    • Mr. Stephen M Gore, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Date of transaction 9/12/2022 Services listed- Tuckpointing, grinding out old joints, replacing concrete in corner of home. Serviced areas- front corner of house and window ledege tuckpointing, back of house and window ledge tuckpointing, build up of concrete on corner of the foundation in rear of home. This job started in September, I contacted owner ******* **** November 26 because the job was still incomplete and he was unaware and told that the job was done by his employee. December 9th he sent out the same people to finish the job, whatever was used to tuckpoint was sloppy and didn't match the house and on this same date recieved a message from him stating that it would have to be redone because of the quality of work. Follow up messages sent about when someone could come out to finish throughout January and on January 21 I was told by the owner it would be complete before the end of January. January 26 recieved another message that he would be sending out a different company to fix the issues. February 6 he sent out another person to correct rhe corner of the front of the house and above side door. Work was adequate but still sloppy and I sent another message explaining that the back needed to be redone based on what the other person who redid the work did and the fact that there are spots in the back of the house that were not even filled in completely and totally ground out. Now I get no answer after he agreed via message to fix the back of the home. He has not come out to the house once to inspect the work and requested pictures from me. I sent pictures of the everything including the back of the house that is not filled along with pictures of tarps and bags of concrete sitting on the side and back of my home that was never cleaned up.
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    Customer Reviews

    15 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris B

    5 stars

    07/16/2024

    Came out during a big storm to tarp over the roof and stop the leak. Found the source, took pictures, explained what was.causing the leak and offered an affordable and fair quote for the repair. Highly recommend!

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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