Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Hackmann Lawn & Landscape LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHackmann Lawn & Landscape LLC

    Lawn Maintenance
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Hackmann Lawn & Landscape LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      5667 Black Walnut Rd, Saint Charles, MO 63301-7105
      BBB File Opened:
      8/18/2010
      Years in Business:
      19
      Business Started:
      1/1/2005
      Business Management
      • Mr. Dale Hackmann, Owner
      Contact Information

      Principal

      • Mr. Dale Hackmann, Owner

      Customer Contact

      • Mr. Dale Hackmann, Owner

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/24/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      In November of 2023, I asked Hackmann Lawn & Landscape for an estimate to remove all of the leaves from my property. I had used Hackmann for lawn mowing services the entire summer and in most instances I had been satisfied with their service. Because they were very familiar with my property, I believed the attached estimate they gave me. The estimate explains what will be done and ends with a last line that says, "Total Due: $135.00".They performed the service on a wet day and made a mess of one of the house walls, blowing muddy dirt on it. This isn't what I am writing about. While I will have to power wash the wall, I put this under the category "stuff happens."What I am writing about is Invoice # ***** (copy attached) that I received after services were rendered. The invoice was for 75% more than the estimate. When I contacted the business about the discrepancy, I was told the invoice was correct and that I didn't understand estimates. They claimed an estimate was more an explanation of how they would calculate an invoice and not an actual estimate of the final invoice. The estimate says "Total Due $135.00", I was billed $235.00. I have been a CPA/accountant for ****************************************************************************************************************************************************** this case there were no unforeseen circumstances given the company had been to my property numerous time in the months leading up to the service date. This mirrors a bait and switch type of attitude. I continue to receive invoices for the full amount along with "late fees". I believe I only owe $135.00 Any assistance you could provide would be appreciated. Copies of the estimate and the invoice are included with this claim.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gabriell T

      1 star

      06/03/2024

      Just a horrible company all around. No one does anything about there employees putting their hands on people. Also lying to people saying the owner isn't in today then proceed to get him right on the phone after telling them what happened. A bunch of lying people through out the whole company

      Hackmann Lawn & Landscape LLC Response

      06/05/2024

      We are sorry about your bad experience with Hackmann. We take all accusations against employees and our quality of work seriously. We have initiated conversation with the management company of the property you were visiting, whom Hackmann has a contract with, and also our local officials so we hope they can resolve this situation for you quickly. At Hackmann, we take full pride in hiring quality employees which includes thorough background checks, routine training, and high standards. We strive to constantly improve our level of service, communication,and company standards.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.