Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Galmiche & Sons Heating & Cooling has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforGalmiche & Sons Heating & Cooling

            Air Conditioning Contractor
            BBB accredited business

            At-a-glance

            Customer Reviews

            2/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/18/1990

            Years in Business: 74

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

             We specialize in everything from heating and cooling maintenance, service, and repair to new installation and HVAC system design. 

            Business Details

            BBB File Opened:
            9/18/1990
            Years in Business:
            74
            Business Started:
            1/1/1950
            Business Started Locally:
            1/1/1950
            Business Incorporated:
            10/30/1995
            Accredited Since:
            9/18/1990
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:00 AM - 4:30 PM
            T:
            7:00 AM - 4:30 PM
            W:
            7:00 AM - 4:30 PM
            Th:
            7:00 AM - 4:30 PM
            F:
            7:00 AM - 4:30 PM
            Sa:
            7:00 AM - 11:00 AM
            Su:
            Closed
            Business Management
            • Mr. Jim Galmiche, Vice President
            Contact Information

            Principal

            • Mr. Jim Galmiche, Vice President

            Customer Contact

            • Mr. Jim Galmiche, Vice President
            Additional Contact Information

            Fax Numbers

            • (314) 993-1120
              Primary Fax
            • (314) 382-7320
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/11/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            On March 11, 2022, I received a text message from my tenant in apartment # 3 reporting that his furnace was not working again. Galmiche and Sons worked on that unit on February 8, 2022 and reported on that day it was a "dirty flame sensor" and charged me 138.50, which I was grateful for. On today's date, at approximately 3:50 p.m. I called the office # and spoke with an unknown male. He immediately reported this was a union shop and all his guys except 2 techs were already at home. You could tell that he was upset about the lateness of my call and did not want the job! When I informed him that there company had recently worked on that same apartments furnace he became upset. He then became verbally abusive and started cursing at me saying that I was yelling at him. He also stated he had seen a flame sensor get dirty in a week's time as to blame me or my tenant for the reason they have to come back out. He gave me the rates of an after hours trip charge and the working increments time charge which I thought were unreasonable and excessive due to them being out working on that unit within a months time. I told him that in my career I wish someone would pay me a trip charge and the time for doing my job!! He also stated that he expected payment at the time of service which upset me because I have always PAID them upon job completion. After he began yelling and cursing at me an argument between us began to which I then stopped because I knew the conversation was no longer going to productive. I then asked to speak with the owner due to me being a customer for several years. The way the male on the phone responded to that request I knew he was not going to ask the owner to call me back. I feel as though because I am a woman that males in this industry think they can treat me disrespectfully and have no consequences. I immediately called another HVAC company in the area and was given excellent service, made a hassle free appointment with reasonable rates!!!
            Read More

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Emily L

            1 star

            09/18/2023

            They screwed up our unit multiple times and then wanted to charge us for the problem. The last time they were here was august of 2022, the ***************** from their office proceeded to call me today saying that I owe an invoice for 450 dollars. I tried explaining to him that I didnt owe it. He then proceeded to talk down to me, followed by yelling at me and then hanging up on me. Absolutely horrible customer service. I have since had another company take over servicing our unit and have had absolutely no issues with it. Makes me think Galmiche and sons is doing something shady for sure.

            Galmiche & Sons Heating & Cooling Response

            09/19/2023

            Galmiche and Sons installed a new system for ************** in 2015 and have done our yearly maintenance on the system since. The only issue that arose was a leak in the evaporator coil from the manufacturer. The Evaporator Coil itself was still under warranty which we honored, but we were outside of the labor warranty, therefore the agreed upon flat rate charge to replace the coil under warranty is $450.00, that is still due from **************. The implication that Galmiche and Sons is "Doing Something Shady" is an unfortunate accusation that is untrue as we honored all warranties and services since 2015. Galmiche and Sons always stands behind their work and will continue to do so.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.