Business ProfileforNational Car Rental
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 600 Corporate Park Dr, Saint Louis, MO 63105-4204
- BBB File Opened:
- 6/29/2022
- Years in Business:
- 14
- Business Started:
- 6/1/2010
- Business Started Locally:
- 6/1/2010
- Type of Entity:
- Corporation
Customer Complaints
29 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We put in a rental car reservation that was confirmed online. When we arrived, we were told that despite what the website had said, they do not have any cars. The agent informed us that the company does not allow the actual locations to control the availability shown on the app/website. While this is weather related, this lack of transparency greatly affected our travel plans as we try and figure out to do with the weather. This occurred at the *******, Texas airport but was indicated as a system/company wide issue.
LOCATION INVOLVED:
NATIONAL CAR RENTAL
Address: **** * ************ ****, *******, TX *****
Phone: ***** ********
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.