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            Business ProfileRandy's Handy Service LLC

            Heating and Air Conditioning

            Contact Information

            15 Connolly Dr

            Saint Louis, MO 63135-1018

            Visit Website
            (314) 441-8566

            Business hours

            9:30 AM - 4:00 PM
            Business Hours
            9:30 AM - 4:00 PM
            9:30 AM - 4:00 PM
            9:30 AM - 4:00 PM
            9:30 AM - 4:00 PM
            9:30 AM - 4:00 PM
            Closed
            Closed

            Customer Reviews

            3.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Handyman Services

            Products & Services

            Air Conditioning Contractor, Kitchen Remodel, Carpenter, Basement Finishing, Remodel Contractors, Door Repair, Heating Contractors, Deck Repair, Deck Builder, Basement Remodeling, Bathroom Remodel, Heating and Air Conditioning, Handyman, Home Repair, Dehumidifier, Electric Switches, Thermostat, Plumbing Fixtures, Air Conditioning Repair, Air Conditioning Cleaning, Storm Window Repair, Window Repair, Screen Repair, Humidifier, Furnace Repair, Furnace Cleaning, Shower Pan Replacement, Grout Repair, Home Maintenance, Electrical, Heating System Cleaning, Storm Door Repair, Furnace Sales, Tile Installation, Fence Repair, High Efficiency Furnace, Composite Decking, Deck Railings, Dry Rot Repair, Gas Furnace, Electric Furnace, Drywall Repair

            Business Details

            Location of This Business
            15 Connolly Dr, Saint Louis, MO 63135-1018
            BBB File Opened:
            1/27/2021
            Years in Business:
            4
            Business Started:
            11/4/2019
            Business Incorporated:
            11/4/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Randy's Handy Service
            Hours of Operation

            Primary

            M:
            9:30 AM - 4:00 PM
            T:
            9:30 AM - 4:00 PM
            W:
            9:30 AM - 4:00 PM
            Th:
            9:30 AM - 4:00 PM
            F:
            9:30 AM - 4:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Randall Merrill, Owner
            Contact Information

            Principal

            • Mr. Randall Merrill, Owner

            Customer Contact

            • Mr. Randall Merrill, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/16/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Hooked up our jacuzzi completely wrong and won't come back out to fix it. He used a 6-2 wire was supposed to use 6-3. Didn't hook up GFCI disconnect box. Electric Box hooked directly to hit tub had standing water. Ground wire was connected to neutral. Could have killed us
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            AMY D

            07/01/2024

            EXTROTION COMES TO MIND!!!WOW What a tool!!Our AC went out and we have Choice Home Warranty. Randy's Handy Service accepted out job thru this warranty company to come fix our ac. Our compressor isn't working and its like 90 degrees in the house when I got the date , which was initially fore July 9 (today is the 1) the warranty company said if I need to change the sate or time to contact *****'s directly.I looked on their website and they showed the 4th being available so I sent a text to the 2 different numbers I had and asked to make it sooner. Explained that we are an older couple and these the temps are too high.I got a CALL from ************************* and he said not only did he not have any openings before the 9 (which remember, the 4 was available on line ...as was the 6,7 8, etc. ) but the only way they would change the date or time for ANY Choice Home Warranty customer was if "I paid them UPFRONT $250 AND a Deductible! "Certainly extorsion comes to mind!THEN after I contacted the warranty folks and let them know that I needed a new person and canceled *****'s I got this message from the main number "I MIGHT HAVE AN OPENING TOMORROW IF YOU HAVENT CANCELLED THE WARRANTY CLAIM YET"I told them ***** am i interested in doing business with YOUR company after they way this jerk talked to me and tried to extort money Also that I will be contacting not just the warranty company with ALL this info but ALL the social media platforms AND the BBB DO NOT DEAL WITH THESE PEOPLE
            Read 2 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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