Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/10/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had *********************** come out to install a whole new panel box but he didn&#**;t put the right size breakers back on. This is causing all types of electrical problems for me. I have tried calling him and he is unresponsive and won&#**;t come back out. When I did speak with him last he stated we would buy the materials but wouldn&#**;t do the installation.

  Business Response

  Date: 06/11/2024

  First, my company G&H Repair not C&H.  Sorry for not responding.  This is the first time I received this notice.  ***************** I know was a whiner but I didn't know she was a liar.  Have her to send you a copy of the contract.  I was to install 200 amp service with 200 amp power with ground and ground wires and ground rod connect existing wires to appropriate breaker with permit from ****************, didn't know nothing about dryer hook-up, had it inspected by ******************, it passed, which the liar failed to mention, which she never mentioned the whole thing about a dryer hook up.  I'm sure when the county inspector removed the cover to the panel board to check wires to breaker.  If I had a 14.2 wire connect on 20 amp breakdown on 12.2 wire to a 15 amp breaker and 50 on it would have never passed inspection.  Don't know when she received her electrician license but the only way to know that is if her and her son was playing in panel, boxed hood up dryer connection without applying for permit to do the work.  I put an offer on the table, she pays for material and I cover labor cost.  She would have been out of about $50 dollars, but since she is a liar that offered off the table, she is hellbound over getting something free and I'm h*** bent over not giving anything free.  So if she feels the box has the wrong breaker, she should call St. Louis County and complain that the inspector didn't properly inspect her electrical service.  She's just a liar and cunning like a fox.  So since she lied about everything what that she disputed, have her to give you a copy of her contract.