Business ProfileforKramer & Frank P C

***************************************** PC is absolutely distasteful. No only can they not manage their own business and accounts but theyll put ALL the blame on you. For the first year, they had my account sitting in someones files that wasnt even in office, they were out for prolonged leave and they werent managing the voicemail box of that person either. Then the account/reference number I had was wrong because they CHANGED my account number and I was not alerted with any type of mail correspondence. Then because of THEIR indiscretions I got taken to count where the first time they didnt even show up! Oh wait, they filed for movement to another day. I showed up though, missing work. (All of this W/O even a summons or alert that I was being taken to court.) I found out by seeing my name on the docket. They didnt even TRY to give the summons, my significant other was always home. No one ever came by.The second court date THEY were late. The judge themselves said if they dont show up hed file for dismissal!Not once did they uphold their agreement to send the payment arrangement information to me, took forever just to get any information I could after SO many phone calls. No account updates mailed or emailed as I requested. Then I call and call and call, wouldnt hear back for weeks. I updated my phone number with them TWICE and they still called the old number. They are lazy, unorganized and unable to do so much as keep clients information up to date and in order. They are incredibly rude, dont expect to have your questions answered or even your calls in a timely manner because it isnt going to happen.