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Business Profile

Restaurants

Schlafly Brewing Company

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Schlafly Brewing Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Schlafly Brewing Company has 2 locations, listed below.

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    • Schlafly Brewing Company

      The Schlafly Tap Room 2100 Locust Street Saint Louis, MO 63103

    • Schlafly Brewing Company

      Schlafly Bottleworks Maplewood, MO 63143

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/04/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have won a voucher in 2022 to a free tasting and tour for 10 people. I contacted to business who stated the stopped doing tours at this time due to covid, call back next season. I have emailed schlafly and called over 10 times and keep getting same auto response that the voucher is no longer an individual experience but a large private group gathering. I have yet to get details or date for said event for this fall 2023. All I need is a response for my voucher I own at an auction so I know how to redeem it.

    Schlafly Brewing Company is NOT a BBB Accredited Business.

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