Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Jilly's Cupcake Bar has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJilly's Cupcake Bar

    Retail Bakers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/22/2022

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bakery

    Products & Services

    Food and Beverage Services, Retail Bakers, Caterer, Carry Out Food, Frozen Dessert Dealers, Restaurants, Food and Beverage Consultants, Wholesale Bakers, Foods, Bakers - Retail: Cakes, Ice Cream, Bakery

    Business Details

    Location of This Business
    8509 Delmar Blvd, Saint Louis, MO 63124-2110
    BBB File Opened:
    8/2/2010
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Started Locally:
    1/1/2007
    Business Incorporated:
    1/1/2007
    Accredited Since:
    8/22/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Jilly's Cupcake Bar, LLC
    • Jilly's Cupcake Bar and Cafe
    • Jillys Cupcake Bar & Cafe
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 AM
    T:
    9:00 AM - 7:00 AM
    W:
    9:00 AM - 7:00 AM
    Th:
    9:00 AM - 7:00 AM
    F:
    9:00 AM - 7:00 AM
    Sa:
    9:00 AM - 7:00 AM
    Su:
    9:00 AM - 6:00 PM
    Business Management
    • Jill Segal, Owner
    Contact Information

    Principal

    • Jill Segal, Owner

    Customer Contact

    • Jill Segal, Owner
    Additional Contact Information

    Fax Numbers

    • (314) 993-5469
      Other Fax

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patheina D

    2 stars

    09/28/2022

    Though the price for mine and my families tasty treats was a little bit on the high side the magical rollercoaster every bite put on tongue is almost way to good to say anything about the cost.

    Jilly's Cupcake Bar Response

    10/13/2023

    Mam, Your words are so articulate and expressive. you must make your living in creative writing or something very similar. When we get a complaint about our pricing, I say something like this.we use ONLY real butter, not shortening at all. We use real cream cheese for our cream cheese frosting. Real chocolate is used to make our ganache as well as our buttercream. We use the finest fruits and jams from HERO a ****************** We hire actual designers from schools that they specifically study **************** schools. We never keep an item over 24 hours, really its more like 12 hours. We donate RO women/childrens shelter or give to our staff. So I agree its a big pricey, but Im not a millionaire (really wish I was!) But we buy expensive materials and pay very well so hopefully youll come back or get a speciality cake or cupcakes for your next event. I just cant buy crappy ingredients, people expect this level of quality! Thanks again for most kind words!! Regardless, you are a wonderful wordsmith!!!?? Jilly

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.