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Find a Location

Mid America Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMid America Service

    Major Appliance Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Mid America Service has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      328 Jungermann Rd, Saint Peters, MO 63376-5350
      BBB File Opened:
      8/31/2011
      Years in Business:
      36
      Business Started:
      11/16/1987
      Business Started Locally:
      11/16/1987
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Mid America Appliance Service
      • Mid America Electronics Service
      Business Management
      • Richard Webert, Owner
      Contact Information

      Principal

      • Richard Webert, Owner

      Customer Contact

      • Richard Webert, Owner

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I purchased all new ******* appliances for my kitchen and my icemaker keeps freezing over. I called ******* which is also part of my complaint, their icemakers have been bad. I found out all way back to 2015 and of course They say its out of warranty the service company they recommended said they had a $95 fee before the guy comes out. He showed up today looked at my refrigerator and said Yep need all new parts $500 for the parts $300 labor. I found out through a friend that worked on ******* refrigerators for three years said they did icemakers 95% of the time their bad and they know it so I called the service company said I cant afford $800 and when can I expect my refund of the $95 Sorry no refund. She tells me also told me this is a common problem which means they knew before taking my $95 upfront. The service technician was very nice and only at my house for 22 minutes.

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicole S

      1 star

      06/03/2024

      Worst repair company ever! Office staff is absolutely awful to deal with. Its like pulling teeth to get basic information. They schedule pretty far out so dont expect to get a quick repair by any means. Their records arent correct. I had a repair done less than 2 months ago, and the lady in the office continuously argued that it was over a year ago so I had to find a confirmation email and forward it to her just to get her to stop arguing against me about it. At which point she wasnt even apologetic just chose something else to make her seem like she was in the right. When they did the original repair (to a different appliance) - which was done under warranty, they didnt fix it correctly and didnt want to schedule to come back out and fix it unless I went back through another ticket with the manufacturer (even when the repair man said to wait 24 hours and call them back if it still wasnt working). Finally after about an hour of a headache they schedule the guy to come out again between a 6 hour period of time I had to be available for for the 3rd time. Save yourself- pick another company. This one is a headache at best.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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