Business ProfileforAir Services Heating & Cooling All Service Professional Plumbing

I have had Air Services VIP monthly membership for over a year and have had them repair several plumbing and hvac issues for me. Their prices seemed high, but as a single mother, I felt I could trust them as a company, to do the work right, that I was stretching my hard earned dollars to pay for. Recently they came out for the same reoccurring problem with my furnace that they had repaired previously, only to find out that now they believed it was actually a more major problem, "not worth the cost of repairs due to the age of my furnace (11 yrs old)" according to them, leaving me quite distraut at the failure of a system that age. But they did offer a credit for the previous repair due to misdiagnosis. They then came out to quote a new system, which seemed high and they pressured me quite intensly to sign for even after I asked for some time to get more quotes. I regrettably signed because they said I could cancel if I found anything better but they were confident I would not. As I could trust them to stand by thier work and products. Well after another quote, this time from a competitor for a better system at half Air Services price, I knew I would not be using Air Services for a new system. But the biggest shock came from the third quote I received, when yet another competitor actually took the time to look at the failed system before quoting a new one, only to let me know that the part Air Services quoted for thousands and deemed not worth replacing at the age of my furnace, was under a LIFETIME WARRANTY and could be replaced at a mere hundreds in labor!!! Still giving me a much longer life out of that system!!! Further inspection showed that the preventative maintenance that I had monthly been paying Air Services for did not appear to have been performed as promised. Words cannot describe the disappointment and dismay that I feel. As a woman, a single parent in a struggling economy, and most importantly an unaware consumer, I feel preyed upon by this company.