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Find a Location

CoxHealth has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CoxHealth

      3850 S National Ave Springfield, MO 65807-5287

    • CoxHealth

      1000 E Primrose St Ste 310 Springfield, MO 65807-5178

    • CoxHealth

      2240 W Sunset St Ste 100 Springfield, MO 65807-6041

    • CoxHealth

      3801 S National Ave Springfield, MO 65807

    • CoxHealth

      3801 S National Ave Springfield, MO 65807-5210

    Business ProfileforCoxHealth

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Multi-Specialty Clinic affiliated with CoxHealth, Springfield, Mo.

    Business Details

    This is a multi-location business.

    Find a Location

    CoxHealth has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • CoxHealth

        3850 S National Ave Springfield, MO 65807-5287

      • CoxHealth

        1000 E Primrose St Ste 310 Springfield, MO 65807-5178

      • CoxHealth

        2240 W Sunset St Ste 100 Springfield, MO 65807-6041

      • CoxHealth

        3801 S National Ave Springfield, MO 65807

      • CoxHealth

        3801 S National Ave Springfield, MO 65807-5210

      Location of This Business
      3850 S National Ave, Springfield, MO 65807-5287
      BBB File Opened:
      1/1/1972
      Years in Business:
      118
      Business Started:
      1/1/1906
      Business Incorporated:
      4/19/1923
      Type of Entity:
      Corporation
      Alternate Business Name
      • CoxHealth Center Rogersville
      • Cox North Fitness Center
      • Cox Barton County Hospital
      • CoxHealth Foundation
      • Cox HPS of the Ozarks, Inc.
      • Cox Medical Group
      • Cox-Monett Hospital, Inc
      • Ferrell-Duncan Clinic, Inc.
      • Cox College (a dept. of Lester E. Cox Medical Centers)
      • Medical Development, Inc. d/b/a CoxHealth Pharmacy
      • The Skaggs Community Hospital Group d/b/a Cox Medical Centers Branson
      • CoxHealth Ferrell-Duncan Clinic
      • CoxHealth Home Support
      • CoxHealth Center Elfindale
      • Barton County Memorial Hospital
      • Cox Fitness Center - Meyer Center
      • Nixa Family Physicians
      • Steeple Chase Family Physicians
      • Lester E. Cox Medical Centers
      • Cox Medical Center North
      • Meyer Orthopedic & Rehabilitation Hospital
      • Cox Medical Center South
      • CoxHealth Network
      • Cox HealthPlans, LLC
      • Lester E. Cox Medical Centers
      Business Management
      • Jake McWay, CFO
      • Amy Hamilton, Supervisor
      Contact Information

      Principal

      • Amy Hamilton, Supervisor

      Customer Contact

      • Amy Hamilton, Supervisor
      • Mr. Tim Jones, President
      Additional Contact Information

      Fax Numbers

      • (417) 269-3222
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      41 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/23/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Issue is medical debt being applied to account and when bills were being payed the money was not going to the oldest accounts. Also we are being billed for ****** kids that have not been in the home in over 3 years. When calling they say it will be resolved in 2 weeks but still fighting *** on the medical side of the buisness.

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kim C

      1 star

      05/20/2024

      The medical team I have dealt with for the past 3 years has been absolutely amazing. My doctor has saved my life with my cancer many times now. The ****************** is the reason for my low score. I am very disappoint with billing. They have turned several bills over to collections when I did not receive the bills. When I inquired about this I was told that they can recall 2 bills from collections, but the others have to stay because, as they state, I called 8 times from 4/8/23-4/20/23 and did not talk to anyone and did not leave a call back number. This is absolutely not true. I sent ******, the patient advocate a snapshot of my phone calls during this time and there we absolutely NO phone calls to Coxhealth Billing Dept. I am on a payment plan now for all bills coming through, however they are leaving bills in collection. Why? I suspect because this 3rd party has already paid them, likely pennies on the dollar, and *** does not want to make that exchange again. Its all about $$. I understand they have a business to run. I have great insurance, they are a non profit. Come on *** get it together in billing. So many complaints on their billing department. Like I said my medical staff is the best in the world, but billing is very frustrating to say it kindly.

      Local BBB

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