Business ProfileforLawn Doctor St Louis-St Charles

On 3-16-23 I received an email from the Lawn Doctor that contained a "Service Summary". We had gotten 2 emails earlier with a bid for their service this year. Because of the damage they did to our lawn, and their lack of a resolution to that damage, in the last 2 years we had them, I did not resign with them and hired someone else. I didn't hear from them again so I assumed it was taken care of. Since we did not sign up with Lawn Doctor this year I immediately sent them a reply stating that we do NOT have service this year with them and that they are to stop servicing our property immediately. I got an automated reply stating someone would be contacting me. When I got home I had a voice mail stating I needed to cal them to finish cancelling our service, a service we didn't sign up for. It was too late to return their call so I planned to call the next day. Before I even had a chance to call back I got another call. **** stated that their service infinite, i.e., you are signed up until you cancel. He stated that that's just how lawn service is - just like a utility- everybody knows that. That was news to me. I had never been told that this was a lifelong commitment and that they could just decide what service I was going to get and start applying it without my permission. We have no contract with Lawn Doctor. He acknowledged as much but said it didn't matter. Since we have already has a treatment of fertilizer and weed control applied to our lawn this year I don';r know what damage their application may do to our lawn. **** also told me that someone had called before they arrived to perform the service on 3-16, and that they had also texted me ahead of their arrival. Both are untrue. I never got a call or a text prior to them arriving.