Complaints

• Initial Complaint

  09/06/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  The business is out of compliance. He has a garage behind his residence and is supposed to be open 8a-5p Monday through Friday and he is only open after 3pm. I couldnt get to the shop regularly to check on my property because of this. After spending $20, 000 to get a custom job, my bike fell apart within 150 miles of riding. The radio I was charged $700 for is a ************* that actually cost around $100. He took my bike and had it for almost 8 months. He was paid in full within 2 months of having the bike. He is very disrespectful, I never saw my bike while he had it, I had to take what he put on the bike, I.e handlebars, 30 pound speakers in my saddle bags, a reused amp in the tour pack that was my old one, but if I had been able to be involved in the process and not just handing over my money, I could have had the option to say the handle bars are still too short and hitting the fairing, the speakers are too heavy, the cheap ************* should not be paired with a expensive amp. I am not able to ride the bike. I filed a small claims lawsuit and the courts are saying that the business owner has yet to be served. I do believe this rat hole of a business man is running from the court paperwork. I would advise anyone to go somewhere else to get your work done! Warning, he is a fraud!! It seems he has done this in his prior city and now the blantant ripoff continues, And like my last review said, I wouldnt take my dog to his property to let him p*** there!! Awful experience I will give a rating of a negative zero if I could. And I have a list of about 8 people that have called and told me their horror stories dealing with this business and they wish they had known I was going to use him because they would have told me to run in a different direction. The lower speakers fell out, unsecured as well as the saddle bag speakers. They too were unsecured. The labor cost of this job was more than the parts! But this is the labor outcome. I will keep you all posted.

  Business response

  09/08/2024

  As you can see from reading this DUDE statement HE is totally unbearable, hard to deal with and  unethical I have been nothing but nice to him  we have giving him parts  and no cost trying to make this bike be the best build for the customer He was told After he told me halfway throw this build that his plans was to ride across country on this bike and I told him was not a good Ideal this bike was built to be a show bike and for Audio competition's. He rode this bike from ********* to ********** the back across the state to *************, ***** then south to ************** you have to expect to have some problems when you do that much riding or miles on a custom bike in less than a month there was a lot if after market parts put on this bike and you just cant ride like she has. The damages was do to HIs negligence if we had done something wrong it would have never made it that far and back so there is no further action I'm willing to take to help due to her posted all over face book and how she caused defamation of character and will be seeking legal action.   Thank you

                                                  *******

   

  Business response

  09/08/2024

  the person knew the total cost to build this bike and had the choice to take it some where else.

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