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Find a Location

No Leash Needed - West County has 1 locations, listed below.

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    Business ProfileforNo Leash Needed - West County

    Dog Boarding

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    10 N Elam Ave, Valley Park, MO 63088
    BBB File Opened:
    8/6/2019
    Additional Contact Information

    Fax Numbers

    • (636) 591-2700
      Primary Fax

    Industry Tip

    Pet Sitter or Boarding Facility? Tips on How to Choose

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Louise C

    1 star

    07/08/2023

    Our dog was bitten by another dog while she was in day care at No Leash Needed in ***********. ****** had been going to NLN for a few years. This particular day there was a new dog for boarding & had it in the day care area. The employees did not let us know our dog had been bitten on her back until my husband picked her ** in the afternoon. There was a puncture wound that had been bleeding. They said they put something on the wound but it was obvious the wound was still bleeding somewhat.Other than them letting us know at the end of the day, no one reached out to apologize or speak with us about the incident. We brought her to our Vet who gave her a shot for infection & one for pain. He also gave us pain medication to give her.Needless to say, ****** will not be returning to No Leash Needed for boarding or day care. I would not recommend this place for any kind of dog services!****************

    No Leash Needed - West County Response

    07/14/2023

    ******
    We want to apologize again for our delayed communication about ******* injury on her last play day with us in early May. We have thoroughly enjoyed caring for and playing with her these past few years and its heartbreaking to know weve lost your trust. We have some new leadership in place and have used your experience to better our communication with our pet parents. We use these opportunities to learn from our mistakes and would welcome you back any time. Thank you again for your feedback. 

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