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Find a Location

Honest Automotive has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHonest Automotive

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/20/2014

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

     Automotive Repair Shop

    Products & Services

    Auto Repairs,
    Auto Air Conditioning,
    Auto Diagnosis,
    Auto Electric Services,

    Business Details

    Location of This Business
    25883 S State Highway 47, Warrenton, MO 63383-7043
    BBB File Opened:
    4/9/2013
    Years in Business:
    12
    Business Started:
    4/16/2012
    Business Started Locally:
    4/16/2012
    Business Incorporated:
    4/16/2012
    Accredited Since:
    11/20/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Courtney Gilpin, President/Owner
    Contact Information

    Principal

    • Mr. Courtney Gilpin, President/Owner

    Customer Contact

    • Mr. Courtney Gilpin, President/Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Had my car towed to honest automotive in 2020 car was still having issues after having new heads put on, the owner ******** stated he would diagnose the issue and let me know. I called since I hadn't heard from and he hadn't got to it so after my car set there for weeks called and he said that he thought my block was cracked but hadn't ran a compression test on it. So I asked if he could install a new engine, he stated that he could then showed me his car and was telling me a LS1 engine would be the better route but would be more expensive. I informed him that I wasn't interested in a LS1 that I wanted to keep it a LT1 that I would purchase the engine what would it cost for the install? He gave me a good quote said it would be two to the weeks before he could get to it which was ok at the time so I purchased a engine delivered it to him the engine had the heads already on it so they were ready to go. After delivery of the engine he said he would have it in the shop with in the week so I immediately went to **** in ********* since that's who he gets parts from and ordered all the fluids he would need antifreeze oil brake fluid freon. Then I got new spark plugs, spark plug wires So fast forwarding months later I get my car back from him. He lets me leave the shop with it telling me that it might need a heater core because it's overheating but it's not excessively overheating so I asked him if it could be bypassed since it was a warm season at that point and I didn't need the heater to work until I got a new heater core to get it put in. He said yes and he bypassed heater core. I left the shop went straight to my work it was more than just a little overheating. So long story he forgot to put the drive on the water pump. The system was never circulating water at all. When I told him about this he said that no it comes on the block. I said no. I went down there pulled it off of my old block in front of him, he said if it's messed up then it was on him.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stacey W

    5 stars

    07/25/2023

    I have taken my Suburban and our Hondas there multiple times for a variety of repairs, both minor and major! ******** the owner has always been professional and we have never had an issue with any of the work. His prices are more than fair and the work is quality! Highly recommend.

    Local BBB

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