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Find a Location

Elite Heating & Cooling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforElite Heating & Cooling

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2018

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Heating, Cooling, Ventilation, Indoor Air Quality,

    New construction, install, service and maintenance,

    Commercial Refrigeration,

    Cooking Equipment,

    HVAC,

    Ice-Machines Repair and Service

    Products & Services

    Residential Service, Repair, Installation, and Maintenance for Your Home. Commercial Refrigeration, Cooking Equipment, HVAC, and Ice-Machines.

    Business Details

    Location of This Business
    108 Hamilton Industrial Ct, Wentzville, MO 63385-5569
    BBB File Opened:
    1/8/2018
    Years in Business:
    21
    Business Started:
    1/29/2003
    Business Started Locally:
    1/29/2003
    Business Incorporated:
    1/29/2003
    Accredited Since:
    3/21/2018
    Type of Entity:
    Corporation
    Alternate Business Name
    • Elite Mechanical
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Sa:
    7:30 AM - 5:00 PM
    Su:
    7:30 AM - 5:00 PM
    Business Management
    • Mr. Timothy R Schellert, Owner
    • Ms. Katie Malloy, Office Manager
    Contact Information

    Principal

    • Ms. Katie Malloy, Office Manager

    Customer Contact

    • Mr. Timothy R Schellert, Owner
    • Ms. Katie Malloy, Office Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    All started 8/11/2022 Hired company to install dehumidifier, humidifier, fresh air, and zoning with thermostats that compliment the system. The dehumidifier never removed the humidity down to an industry acceptable level. I was told it was because it was too humid outside.. The system was suppose to make the house more efficient. My previous electric bills were around $180-$225. Now my electric jumped to $680-$725. The system turns on and off over 115 times per day and ****** the manufacturer says that is WAY to high. Per ****** the installer has cause a mechanical error. I do not know what that error is and ****** could not explain. My system does NOT use the dual fuel anymore just electric. The system was set to use propane when the temperatures got below 35 degrees. When the Heat pump turns on now it makes a very loud dis-charge sound that can be heard across the house that was not there previously. This company did not do the job I paid them to do. The system does not work. I have reached out to the company and they tell me it is working the way it was designed to. My electric bill is trending to be over $1,400 this month. The system according to ****** is installed incorrectly. I want it fixed. I will speak and work with anyone in the company except for *****. I will NOT communicate with this person as I have zero confidence in him with his dishonesty and unethical business practice. I paid the company over $13,000 to install a system that worked. I have requested several times for a unconditional lien waiver since I have paid in full and have NOT received it.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steph M

    5 stars

    12/17/2022

    We have used Elite Heating and Cooling for several years. They installed our new system and handle our Spring and Fall maintenance. Always reliable and professional. We would not use anyone else. Call them for all of your heating and cooling needs. You will not be disappointed!

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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