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Business Profile

Water Well Drilling

Foster Drilling Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:08/09/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They charged me $4000 more than what they estimated, the cost of everything was quoted at $12,000 to $12, 500 and that included the drilling. I paid $15,999.00. The pump people came and they stated that the well should have never been placed where they drilled it. The quote was suppose to be for a 300 foot well but it was drilled at 220 feet. This is what the pump people said. I have low water pressure, the pump people ran my lines and hooked me up they did come back out because they did not even fill the ditch in where there were lines. They did make it better. When they came out and gave me the estimate I really wanted the well in the back of my house. They talked me into have the well placed in front of the house and approximately 15 feet away from the road. Every time I use the speck it out connected to the well house I get murky water as soon as it gets murky I have to turn it off so it will not go into my house. If I do not catch it, it will be in my toilet, washer, dishwasher, sink and the tub. I would like a properly functioning well.

Foster Drilling Inc is NOT a BBB Accredited Business.

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