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Business Profile

Boat Repair

Rocky Top Marine

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boat Repair.

Complaints

This profile includes complaints for Rocky Top Marine's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rocky Top Marine has 2 locations, listed below.

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    • Rocky Top Marine

      20584 MO-254 Wheatland, MO 65779

    • Rocky Top Marine

      Rr 72 Box 2370 Wheatland, MO 65779-9805

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/21/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought a 50hp boat engine from them. I exchange my 30hp engine for it and paid the difference. I went out to the lake and it kept stalling. I had to pay a mechanic to diagnostic it. I had paid this guy $2100 and gave him my old engine. I had to pay to get towed in. I was trying to get him to look at it and fix it. I had to pay mechanic at a dealer $1500 to fix. They told me that the engine was bad. I tried to get it registered. On my title it says the engine I bought from him was a **** but I was told my the state this morning that it is a ****. I have proof this.

      Customer Answer

      Date: 06/27/2022

      The serial numbers on the motor do not match the title. I want this company to provide me a refund for all repairs and to provide me the proper documentation for the motor they sold to me so I can have a legal title.

    Rocky Top Marine is NOT a BBB Accredited Business.

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