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Find a Location

Gilder Horse Transport has 1 locations, listed below.

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    Business ProfileforGilder Horse Transport

    Horse Transport

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4610 State Highway F, Whitewater, MO 63785-5990
    BBB File Opened:
    6/27/2013
    Years in Business:
    42
    Business Started:
    9/28/1981
    Business Started Locally:
    9/28/1981
    Type of Entity:
    Sole Proprietorship

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michelle B

    1 star

    07/06/2024

    This company is atrocious! ****** Gilder does not even deserve one star. When I contacted ****** Gilder for horse transportation, he was initially very responsive. I thought it was odd he only accepted payment via a payment app (e.g. Vemo), but I still paid. Once he received his deposit, he kept moving the shipping data back. His drivers finally picked up my horse on Friday and promised to bring him straight to me ( a ***** hour drive) yet didn't deliver him until Sunday at 4:00 a.m.-a full 24 hours late! My horse was dehydrated and had a severe laceration to its hind leg. Additionally, he had a gash over his eye, a **** wound, skinned knee and his hind shoe was ripped off. I've been calling ****** ever since to find out what happened, but he hangs up or ignores my calls. The seller is upset and has proof the horse left her place in perfect condition. My vet said the wound was ***** hours old, so I know he was severely injured while in ******'s care. ******'s trailers were absolute junk and I suspect he does not have any insurance. DO NOT TRUST ****** GILDER with your horse! Please! Read all the Yelp reviews. This guy should not be allowed to transport horses.

    Gilder Horse Transport Response

    07/07/2024

    Thats is very odd.
    when my driver showed up with the horse on schedule. 
    there was 50% cash due at delivery.
    My driver collected the 50% cash that was due and went on to his next drop.
    It was storming and raining when he showed up the horse was clean and had been washed before transport.
    12 hours later I get a call from the buyer.

    she sent me pictures of the horses abrasions 
    the first thing I noticed was how muddy the horse was. 
    I assume that something happened in that 12 hours that she first had the horse

    i have no idea what happened that day I do know that she paid the balance in cash to the driver 

    there Was never anything mentioned about the horse arriving skinned up 

    Im sure that if it had been she would not have paid the balance in cash 
    and also it was not muddy when we deliver 

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