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          Find a Location

          The Tire Depot, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Tire Depot, LLC

              1191 Old Fannin Rd Brandon, MS 39047-9206

            • The Tire Depot, LLC

              5758 Terry Rd Byram, MS 39272-9217

            Business ProfileThe Tire Depot, LLC

            Tire Dealers
            Multi Location Business

            Contact Information

            1191 Old Fannin Rd

            Brandon, MS 39047-9206

            Visit Website
            Email this Business
            (601) 944-4885

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            The Tire Depot, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Tire Depot, LLC

                1191 Old Fannin Rd Brandon, MS 39047-9206

              • The Tire Depot, LLC

                5758 Terry Rd Byram, MS 39272-9217

              Location of This Business
              1191 Old Fannin Rd, Brandon, MS 39047-9206
              Email this Business
              BBB File Opened:
              6/18/2010
              Years in Business:
              20
              Business Started:
              6/8/2004
              Business Incorporated:
              6/8/2004
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Jeff Wall, Owner
              • Mr. Kelly Cameron, Owner
              • Mr. Ross Jackson, Owner
              • Ms. Brandi Collins, Accountant
              Contact Information

              Principal

              • Mr. Jeff Wall, Owner

              Customer Contact

              • Mr. Jeff Wall, Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: A buyer’s guide to purchasing tires

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/17/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I purchased a set RoadTour 655 MRE, Aug 2021. The warranty on Hercules website states this tire is good for 65,000 miles and if this tire becomes unserviceable due to a flaw in workmanship or materials, we will replace it at no charge during the first 50% of tread life. And this warranty is good for up to 36 months. The car began to drive poorly. The care was taken to The Tire Depot on July 29. On this visit I was told, the back tire was bad. And I had to buy another one. I would like to be financially reimbursed for this tire because it has the same workmanship damage that the others have. They would not replace it for free. The car was still driving badly so I took it to my mechanic and he told me the problem was the tires. I took it back to Tire Depot on Aug.11 and this time they told the front 2 tires were bad, excessive tread separation. Why didn't they identify this on the previous visit. It is impossible under normal wear and tear for the tires They told me they would not honor the warranty. Today, I took the car to another tire shop for an assessment. They stated the remaining 3 are in terrible shape, abnormal tread separation, unsafe to drive. I would like replacement tires for the same or better quality. I was taken advantage. The warranties were not honored. This is an unethical business. I do not recommend anyone to do business with them.
              Read More
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Hiawatha S

              04/29/2024

              I will never do business with this high priced tire place. Heard an employee make racist comments about an Mexican Gentleman broken English. The manager was in the same area as the employee and he did not correct his bad behavior. I confronted the dude that lied and said another employee said it when in fact it was him making the racist comments . The gentleman should have been accommodated and given free service. He didn't hear the comments because I had to talk over the person making the comments. The owner called me and claim that he will fix the situation and I don't think he did. He may have talked to the employee but didn't send him to some ethics training. It is bad when your prices are too high, customer service sucks and now you a employee making racist comments. He was so comfortable and loud when making the comments so I know he has done this before.

              The Tire Depot, LLC Response

              04/30/2024

              Dear MS *******, I want to thank you again for bringing our employee's unacceptable comments/behavior to my attention. I did directly address the situation after talking to you to get the information about what happened. The employee had already been verbally reprimanded by the store manager (who was not in the area when the comment was made) by the time I called. The employee in question is an entry level tire technician and neither a long term employee nor a supervisor of any kind. His attitude and actions do not reflect or represent our values. I insisted that the reprimand be upgraded to written with him signing off on a statement that any further such comments will result in his immediate termination. I'm sorry for the experience that you had and don't blame you for not wanting to return but I do wish you would not paint our entire 2 store operation with a 20 year track record of excellent customer service based on a kid who was in the cradle when we started. Thank you again for making me aware so that I was able to remedy the situation and I wish you the best in the future. Sincerely. **** ****

              Local BBB

              BBB Serving Mississippi

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