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Business Profile

Hotels

Red Roof Inn Gulfport Biloxi Airport

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Mitchell M

    Date: 03/06/2024

    This was the most horrific experience I have ever had with a motel.I don't know how the other Red Roof Inn's are across this country but the one in Gulfport, MS was horrible.Their website was very deceiving. They claimed to have redone the rooms and when we got there the room didn't even look like the picture on their website. The refrigerator did not work, when we sat down on the bed you could feel the springs coming through. The bathroom was disgusting and the floor was so slippery my wife almost fell several times. We were there about 30 minutes at the most and decided to find another motel. Oh also the TV didn't work not to mention all the traffic coming and going into the motel. That seemed strange to my wife because there was hardly any cars there. When I went to the front desk the manager said that we had to be out right away and she was going to charge me for 1 night. But they changed us for 4 days which is what we originally were going to stay. We have tried unsecessfully to get our money back. So Red Roof Inn just stoled our money from us. My recommendation is to not make your reservation online because they take the money out immediately and go to the motel and ask to see the room before you book it. We will never stay at a Red Roof Inn again and be very careful if you decide you are going to stay at one. Also I only selected one star because I had to, to be able to write this review otherwise I would have not given them a star at all.

Red Roof Inn Gulfport Biloxi Airport is NOT a BBB Accredited Business.

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