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Business Profile

Pest Control Services

Paramount Pest Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

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Complaint Details

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  • Initial Complaint

    12/17/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I have been a loyal customer of this company since I purchased my home, but I will no longer use their services. They send renewal notices months in advance with no follow-up reminders. Recently, they came out and removed my termite traps without notice. Now, during the holidays, they have the audacity to charge an extra $100 just to put the traps back down. Its ridiculous and feels greedy. I will be switching to another provider to handle spraying and any other services I need. I can no longer recommend this company to anyone.I had an appointment scheduled for 9:00 AM this morning, and the company was a complete no-call, no-show. This is extremely unprofessional. I emailed them to find out what happened and received a response (which Ive attached to this post) stating they didnt come because theyre upset that I left a one-star review.Update:Let me be clear: it is my right to express my experiences and let others know how this company operates, especially during the holidays. Im a mother of three kids already struggling, and this level of unprofessionalism is unacceptable. This wasnt about me missing a payment due datethis has never been an issue in the past. Instead of treating a loyal customer with respect, they chose to retaliate.I want others to know how poorly theyve handled this situation. This is no way to treat customers, especially during such a difficult time.

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BBB Rating & Accreditation

C+

This business is not BBB Accredited

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Years in Business: 8

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

863 Reed Ln

Gulfport, MS 39507-3253

Visit Website
(228) 896-7378

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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