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      Country
          Country

          Find a Location

          Magnolia Federal Credit Union has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Magnolia Federal Credit Union

              240 Briarwood Dr Jackson, MS 39206-3027

            • Magnolia Federal Credit Union

              2847 Lakeland Dr Flowood, MS 39232-8858

            • Magnolia Federal Credit Union

              1500 E Woodrow Wilson Ave Va Medical Center Branch Jackson, MS 39216-5116

            • Magnolia Federal Credit Union

              1770 Highway 51 Madison, MS 39110-5019

            Business ProfileforMagnolia Federal Credit Union

            Credit Union
            Multi Location Business

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Magnolia Federal Credit Union has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Magnolia Federal Credit Union

                240 Briarwood Dr Jackson, MS 39206-3027

              • Magnolia Federal Credit Union

                2847 Lakeland Dr Flowood, MS 39232-8858

              • Magnolia Federal Credit Union

                1500 E Woodrow Wilson Ave Va Medical Center Branch Jackson, MS 39216-5116

              • Magnolia Federal Credit Union

                1770 Highway 51 Madison, MS 39110-5019

              Location of This Business
              240 Briarwood Dr, Jackson, MS 39206-3027
              BBB File Opened:
              11/21/2011
              Years in Business:
              89
              Business Started:
              1/1/1935
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 224 for this business, issued by National Credit Union Administration

              These agencies may include:

              National Credit Union Administration

              1775 Duke Street

              Alexandria VA 22314

              (703) 518-6300

              http://www.ncua.gov

              BBB records show a license number of 472251 for this business, issued by Mississippi Department of Banking and Consumer Finance. The expiration date of this license is 12/31/2024.

              These agencies may include:

              Mississippi Department of Banking and Consumer Finance

              P.O. Drawer 23729

              Jackson MS 39225-3729

              (601) 359-1031

              Business Management
              • Mr. Aaron Coffey, Vice President of Compliance
              • Mr. Michael Waylett, CEO
              • Ms. Christina Perry
              Contact Information

              Principal

              • Mr. Aaron Coffey, Vice President of Compliance
              • Mr. Michael Waylett, CEO

              Customer Contact

              • Mr. Aaron Coffey, Vice President of Compliance
              • Ms. Christina Perry
              Additional Contact Information

              Fax Numbers

              • (601) 977-8320
                Primary Fax

              Phone Numbers

              Email Addresses

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/07/2023

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I financed a vehicle at a higher interest and set up a refinanced and Magnolia Federal Credit Union had errors on account me paying up and Repoed my car twice after having a tire blow out and not paying my insurance claims and double charged me on insurance acting like I didn't have full coverage insurance charging me their bank 80 dollars extra charge plus 140 with Farm Bureau they tricked me into taking their insurance and now I don't have a vehicle covered under insurance I want an investigation and see if they had warranty train on my car from beginning like explained and I need answers because I had to walk to work and I feel like I was sold a damage vehicle with electrical wiring after i did inspectuon at Firestone and they covered their warranty train and i need someone to take a look at my account and see im not behind im up i paid over 6,000 and they have my car set as repoed on same occurrences that stops me from working that i suspect a set up to drive a fire damaging car!;!! I pulled over many times smelling smoke under the hood and if my car is totaled I want all my money plus my deposit back from driving a car scared of catching a fire!!!! My God been by my side coping with me in this matter and he is showing what people doing to me under car and fire that could lead someone in a law suit deal and leaves me with nothing paying full coverage on insurance I was warned that the business makes a policy write off deal and targets me leaving me burden need someone to contact me soon my !!! I had a Ford mustang catch a fire delivering a baby and I take this serious with same games planning I suspect people watching me knowing what kind of car I like set up with wiring problems or electrical im taking this serious give me a call
              Read More

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Angela S

              5 stars

              10/23/2023

              I have had a wonderful experience with Magnolia for 4 years now. The app is so easy and helpful and I can do almost every transaction and change I need to make on it. Calling in and getting a local person is wonderful too. Never had a problem or had to wait at a branch. Prior to ending shared branching lines were long and people in line were rude. I'm glad they changed to only serving their own members. Banking regulations post 9/11 changed the whole banking world and Magnolia adapted much better than others who require a pin code that no one knows etc.

              Local BBB

              BBB Serving Mississippi

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