ComplaintsforNo Worries Automotive

• Initial Complaint

  10/16/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I bought a 2009 ********** ***** every since I had the car its been problems after problems that I managed to get fixed on my own which it's not worth anything they sold me a car with a broken door said they knew about the door and they ordered the part and was to call me when part came in but never did and I always pay my car note without any hesitant but they are so rude and will not give anyone time on car note

• Initial Complaint

  07/25/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I Purchase A 2012 Tiquan Volkswagon August 12,2021 The Vehicle Stop Working October 28,2021 No Worries Pick The Truck Up That Same Day The Took The Truck To Volkswagon On *************************** Which They Had It Until Jan ** This They Call Themselves Fixing But Didnt So No Worries Auto Went An Got The Truck Back They Purchase A Engine For The Truck It Took About A month Before The Part Came When It Did Come In It Took About Another Month For Them To Put In When They Did Say My Truck Was Ready I Had To Pay A Service Fee ** $200 I Had The Truck For One Day The Truck Would Not Crank Up So They Came Bk An Pick The Truck The Next Day To Remind You I Been Paying A Car Note Every Month I Been Without This Vehicle I have Ask To Speak To The Owner I Have Ask Them To Give Me Another Vehicle I also Ask Them To Give Me My Money Bk This Has Been Going On For These Last Months I've Stress To Them That My Job Help Me Get This Truck So I Can Get Back An Forth To Work I Have Been On My Job Almost 8yrs I Just Received My 1st Write Up Because I Dont Have Transportation I Have Paid Out ** Pocket Thousands ** Dollars To Get Bk An Forth To Work I Have Stress This Issue To Them Over An Over An Now My Job Is On The Line Because I Dont Have Reliable Transportation At This Point Im Stress Out I Been Working Them But Its Been Fina Be A Year Next Month An I Still Yet Got A Chance To Talk To The Owner An I Just Want Somethin To Be Done About I Think Because Im A Woman Thats Why They're Giving Me The Run Around I Even Had To Let my Insurance Go Because Im **************** An I Have No Vehicle I Just Want Some Justice Before I Loose My Job

• Initial Complaint

  06/07/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  On 04/19/2022, my brother and I went to buy a car from No Worries Automotive. The Salesmen advised because my brother is on disability he can not accept it as a form of income. ***** advised with me being employed we could use my name. My brother placed a $2,000 down payment on a 2014 **** Fusion using his chime card. ***** was totally fine with it and even recommended insurance companies in which my brother searched for insurance. Less than a month later, ***** had the vehicle towed from my brother's job. ***** informed us, the vehicle was repossessed because it was a straw purchase. ***** advised the total amount of the loan was now due. On 05/29/2022, My brother and I tried to retrieve personal items and paperwork out of the vehicle. We were advised the vehicle was already gone to an auction. I am requesting a refund because ***** had total knowledge of the paperwork, documents and payment method and what belonged to who.

• Initial Complaint

  12/03/2021

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  On October 22nd 2021 i purchaesd a car form No Worries Automotive for $1,694 down plus a start up fee of $144 for insurance. Before I pulled from the lot he told me to bring it back to him for a day so that he could paint the bumper, replace the windshiel and clean the car up. As soon as I pulled from the car lot the car was breaking down giving signs of transmission troubles. i instantly called and he said it was just the streets on Summer. The next day after the purchase the engine light came on. I called Vince to inform him and also that I would be bring the car back for him to fix the problem and to fix the windshield, paint bumper, and clean the car like he promised. He said to me that there could be dust making the engine light come on ONE DAY after I purchased the car and he set me up for a appointment for a week out to fix the car. I brought the car to him and it sat for a few days and I called for it it still wasnt finished. Carnote came around while they had the car in their posession I paid the $249 that was on my contract but someone from their office texted me stating that i didnt pay in full & i still owed them $45 for a damage waiver fee that i had no clue of. They charged my card without my approval & was rude when i asked why. I later paid it becasue i didnt want them to keep my car because it was still getting "fixed". I picked up the car days later. WINDHSIELD WAS STILL CRACKED CAR NOT PAINTED OR CLEANED & STILL SHOWING TRANSMISSION PROBLEMS.Then he told me i couldnt get plates unless i paid $72 twice even tho i paid in the downpayment. He then said thats okay.A week later they called saying i shorted them $81 on the downpayment. I went in showed them my contract the said the contract doesnt matter so I paid so that i can leave with the car because they still had it for fixing. Before the next note they called saying i signed to pay them $650 monthly and did not go by the contact.They stole the car from my job before the month i paid was even don

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