Business ProfileforRunyan & Associates PC

November 13th, 2023, I received an email from ***************************** <*************************************> stating that she is able to provide tax advisory (email screenshot attached). The email included information regarding tax strategy but no cost associated. I engaged with ******** and asked to schedule a meeting to review *********************** (my new husband as of June 11th, 2023) tax amendment. We ended up meeting with her twice over zoom for 2 hours total to review his tax strategy before proceeding with 2023 married filing jointly taxes. We were then billed $790 and sent a engagement letter by the firm (that we have not signed). I paid the bill and then was curious as to the additional costs for taxes. ***************************** (their customer relations manager) indicated that the $790 was for tax advisory services and that their would be additional cost for ********************* 2022 amended return as well as our 2023 married filing jointly return. I was surprised to find this out for the first time given that my taxes last year cost $500. I emailed ***** asking for an explanation and she said that ******** charges $200 an hour for her services. I let ***** know that we only met with her twice and that ******** indicated that our "tax return would be easy" and that she couldn't proceed with the 2022 amended return without exact numbers. My concern here is that we were mislead in regards to their prices and that we were charged 2 additional hours of tax planning without evidence or proof. ***** also indicated that they have worked additional hours on the tax return without my knowledge and that they will be charging us an anticipated $200 an hour rate for ***'s time. ********************* and myself (***************************) have not agreed to the pricing, have not signed the engagement letter and have been put in a difficult position due to their lack of transparency and what I believe is an overcharge of their services. The current amount in question is $390 for tax preparation and what work has been done for the return.