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Business Profile

Printers

PrintingCenterUSA

Reviews

Customer Review Ratings

4.57/5 stars

Average of 42 Customer Reviews

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Review Details

  • Review fromGREEN WORKS A

    Date: 04/26/2025

    1 star

    GREEN WORKS A

    Date: 04/26/2025

    Their website is full of bugs and its almost impossible to design business cards. It took several emails and phone calls to get the design finalized and at the end they send us the newly printed business cards with APPROVAL printed on them. Unbelievable!

    PrintingCenterUSA

    Date: 04/28/2025

    Thank you for your feedback we truly regret the frustration you experienced. This is not the level of service we aim to provide. We will be reaching out to you immediately to make this right and ensure your concerns are fully addressed.
  • Review fromMiranda S

    Date: 04/09/2025

    5 stars
    This was my first time working with this company and I am IMPRESSED! After getting quoted over 1K from a local printer, I googled a solution and landed on this website hoping for the best. Not only did they allow me to have 3 revisions the chat customer service was so helpful, and they also shipped quickly BUT ALSO, it was 1/2 the price of our local shop. When I received my item I was worried it might be low quality bc of the price but I was wrong - these might have been the BEST quality Saddle Stitch booklet ive ever ordered (and I order quite a bit for my job). Overall, ****** about this company!!! Our order was late/ delayed - but I think that was a *** problem not the company. 10/10 I will be using again & would love to partner with them in the future!
  • Review fromSandra D

    Date: 04/01/2025

    4 stars
    After several years of using this company for printing our bi- yearly magazine, we were disappointed. Normally, our shipment comes quickly and with no flaws. This time it was slow and we had to discard several copies for cutting errors or poor registration and saddle stitching. We're going to chalk it up to one time mechanical issues. We don't want to change printers!
  • Review fromJesse B

    Date: 03/25/2025

    2 stars
    I was not satisfied with the final product, in my case a childrens book. It felt cheap and I had to go back with my original supplier. According to the company they outsource their books so hopefully they can find a better supplier for the books. The customer service was pretty good though.
  • Review fromBill B

    Date: 03/17/2025

    5 stars

    Bill B

    Date: 03/17/2025

    The booklet was perfect! After I have use them, I will certainly ask for others!

    PrintingCenterUSA

    Date: 03/21/2025

    Thank you so much! Were glad to hear the booklet turned out perfect. We look forward to helping with your next project when you're ready!


    -PrintingCenterUSA Team

  • Review fromSid Y

    Date: 03/16/2025

    5 stars

    Sid Y

    Date: 03/16/2025

    I had a great experience with PrintingCenterUSA. The process was smooth from start to finishI received a draft for review, which I was able to approve before printing. The quality of the final product met my expectations, and everything was handled professionally. I appreciate their attention to detail and timely service. I would definitely use their printing services again!

    PrintingCenterUSA

    Date: 03/21/2025

    Thank you for the kind words! We're so glad the process was smooth and that the quality met your expectations. Providing attentive, professional service from start to finish is exactly what we aim for. We truly appreciate your trust and look forward to working with you again!


    -PrintingCenterUSA Team

  • Review fromScott S

    Date: 03/16/2025

    5 stars

    Scott S

    Date: 03/16/2025

    Your team has done an amazing job again. The service is top-notch and the finished product looks fantastic!

    PrintingCenterUSA

    Date: 03/21/2025

    Thank you for your kind words! Were so glad to hear the service and final product met your expectations. It means a lot to us to be part of your project, thanks for choosing us again!


    -PrintingCenterUSA Team

  • Review fromLarry H

    Date: 03/16/2025

    5 stars

    Larry H

    Date: 03/16/2025

    Our annual barbershop harmony **** depends heavily on revenues from our 28-page program book with paid ads. Our long-time print shop suddenly went out of business 10 days before the ****, and we quickly had to find a printer that was dependable, high-quality, and affordable. Great reviews and subsequent discussions led us to *************** ***, and we ended up extremely happy with the job they did. Project setup was very easy and clearly laid out online, and all of the representatives I contacted were helpful and reassuring. The quality of the booklets was excellent, and I know our advertisers will be happy. We chose expedited shipping since we're ***** miles away, and the boxes arrived a day early. Thanks! ***** H

    PrintingCenterUSA

    Date: 03/21/2025

    Thank you so much for sharing your experience, were honored you chose us during such a critical time for your event. Were thrilled to hear the process was smooth, the support helpful, and the final product met your expectations. It means a lot to know we could help make your show a success, and we truly appreciate your trust.
    -PrintingCenterUSA Team
  • Review fromElizabeth B

    Date: 03/12/2025

    5 stars
    The books came in and they look lovely! The print quality on the cover and coloring pages is beautiful and all books came intact (I ordered 100 copies).My only concerns:1. The cover does look a bit darker/higher contrast than the digital proof. This is something to keep in mind when ordering. The cover is very vibrant though!2. The books were shipped on their own in boxes - no padding. The boxes are thick cardboard so even though they had definitely been scuffed up during shipping, the boxes and the books were all safe and sound.I am very happy with these and will hopefully be ordering again soon.
  • Review fromRenee C

    Date: 03/05/2025

    5 stars

    Renee C

    Date: 03/05/2025

    We recently had ******************* print a sixty-page program for our 100th Anniversary celebration as a service organization. The quality was beautiful, and we opted to have the soft touch applied. What an amazing difference! Not only do they look beautiful, but they feel beautiful, and they will be a lovely keepsake for our Chapter members. Even when we ran into a slight issue, *************** worked quickly and efficiently to resolve it without any inconvenience to ourselves. We are thrilled with the quality and cost we paid.

    PrintingCenterUSA

    Date: 03/10/2025

    We're honored to have played a part in such a meaningful milestone for your organization. Ensuring quality, timely support, and a smooth resolution to any issues is central to our mission of delivering an exceptional customer experience from start to finish. We truly appreciate your trust in us.


    -PrintingCenterUSA Team

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