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Find a Location

Lithia Chevrolet GMC of Helena has 1 locations, listed below.

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    Business ProfileforLithia Chevrolet GMC of Helena

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    15 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1501 Cedar St, Helena, MT 59601-1022
    BBB File Opened:
    8/14/2006
    Years in Business:
    20
    Business Started:
    4/3/2004
    Business Started Locally:
    4/3/2004
    Business Incorporated:
    1/27/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Lithia of Helena, Inc
    Business Management
    • Mr. Jeffery Koehnke, President
    • Mr. Brian Sundelius, Owner
    • Mr. Harold Mitton, Service Manager
    Contact Information

    Principal

    • Mr. Jeffery Koehnke, President
    • Mr. Harold Mitton, Service Manager

    Customer Contact

    • Mr. Harold Mitton, Service Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/02/2024

    We purchased a new 2024 3500 ***** Silverado for $72000+ with approximately 300 miles. We had it less than 24 hours when it quit, and we got stranded at the gas station. The dealership came and we got it back to the shop where it sat for two days. The vehicle was returned to us when the service department couldn't find anything wrong. Three days later the check engine light came on again, so we notified them. We were told to "drive it; it should be fine". The third time was less than 12 hours later when we were driving the vehicle and it became inoperable, all the lights were on including the check engine, the 4-wheel drive, and every alarm was sounding. The windows wouldn't roll down, all the heat was one and the driver was unable to control anything. We are attempting to return the vehicle and get something else, and the dealership is uncooperative to this point indicating we just need to keep the truck and have repairs made however, the master technician is unable to determine exactly what the issue is. I spoke with the sales manager and explained the situation and that we would like to work with them to remedy and now no one will return my calls. It appears they are going to try and force us to keep a non-functioning vehicle which creates reliability and safety concerns.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Great West + Pacific

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