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Business Profile

Gift Shop

Montana Gifts and Art, Inc.

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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Complaint Status
Complaint Type
  • Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I visited this shop at the *********, Montana, airport on October 1, 2022, and purchased two large men's tee shirts at a cost of $69.98. Unfortunately the two shirts were too small for my husband. I would like to exchange for a larger size, but was told that they do not do exchanges. I live in DE so me taking the shirts back is not an option. Also, since the shop is through Security at the airport someone from Montana can not even exchange them for me.
  • Complaint Type:
    Product Issues
    Status:
    Unanswered
    I recently visited *********, Montana and purchased two tee-shirts at the above referenced store (Montana Gifts and Art ***** at the ********* Airport. Upon arrival home in ********, it was determined that the shirts did not fit my husband. The shop was very negligentwould not respond to emails or phone calls. Finally received response yesterday that they do not do returns and/or exchanges! I just want to exchange for two larger sizes. The two shirts cost $70.00not cheap!!! What recourse do I have? I find their policy totally irresponsible and underhanded.

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