Business ProfileforStoner Creek Cabins LLC

I booked a stay on this property which provided contactless checkin. It also meant owners/staff were not onsite. Rules/Guidines were clearly stated with check in information as well as in the cabin - fires were prohibited and dogs had to be kept on leash. Private property signs were posted at end of drive. While walking my dog a poodle ran off leash to me and my dog, which the owner promptly tried to get the dog. However, my interaction with the owner left much to be desired. On another walk on the property a guest was having a very large campfire to which I let out an audi le "isn't there a fire ban" to myself and emailed the owner. By the time we walked back they were pouring water on the fire. While walking a different way (all down the driveways be there were no trails on property so I was forced to walk by other cabins) another guest had two heeler mix dogs off leash and both ran out to us. At this point I was very upset at my stay. I yelled for the owner to "get your dogs" no one appeared! I yelled again! They called the dog but still did not appear to handle their pets! One dog returned when called but the other did not. I had to yell no and leave and ahoo it for it to leave us alone. I tried to call the owners and no one answered the phone, I called twice and had to leave a message. At this point I am shaking and crying. They did come out to the property from wherever they were to address this dog owners but did not stop by to check on me, never called me, only offered me a text but not even an apology! Only a "we are taking care of it"! I was unable to relax at this stay and believe I should get my money back! This is absurd customer service.Not even mentioning in the morning people from the community were walking their dogs on the private property and were rude to me! They should bot advertise this place as welcoming dogs!