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Business Profile

Towing Company

Autobody Solutions & Towing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Had vehicle dropped off to ********, he told me he would figure out the issue and fix it as quickly as possible. 3 weeks later I stop by to ask what was going on with the fix, the ******** told me he still hadnt figured out what was going on, a week later and many texts trying to get ahold of ******** and he doesnt respond or answer phone calls or call back what so ever so I hired another ******** to fix my vehicle. The 1st ******** finally calls me back and tells me that I owe him 700$ for literally nothing he hadnt even diagnosed what was wrong with the vehicle let alone fix a single thing and he will not answer or respond to phone calls so that I can resolve this issue and have a new ******** find and fix the problem

Autobody Solutions & Towing is NOT a BBB Accredited Business.

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