We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Don Aadsen Ford, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    03/02/2025

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    About a month ago and I do not have the exact date, I called the Don Aadsen Ford to get them to cancel my service plan because I had totaled my car. This is required by *************. I spoke with a man named ***** (service manager possibly) and he said he would email me so I could email him back something with the mileage on the car (from the towing company). I never heard from him but I called about a week after that and asked for the email to be sent and still nothing. I want them to cancel my service plan as I asked them to.

    Business response

    03/14/2025

    The customer is unsure who she talked with and we have no recollection of the customer requesting cancellation of the service contract. We would have appreciated the customer contacting us. We would have gladly responded to her request.

    The customer has been contacted. The customer provided us with date of loss for her vehicle and the mileage. The service contract has been cancelled and a refund check has been mailed to the customer.

    Customer response

    03/15/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ********* *******

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

A+

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Years in Business: 59

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Contact Information

64194 Us Highway 93

Ronan, MT 59864-8405

(406) 412-6232

Business hours

8:00 AM - 6:00 PM
Business Hours
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.