Business ProfileforSuperior Powerwashing and Home Maintenance, LLC

We purchased our property and began occupancy on July 18th. We requested Superior Powerwashing to power wash the exterior of our residence, remove spiderwebs, eggs, mosquitos, dirt, etc, that job was done the afternoon of July 25th. A few days later, July 27th, we phoned Superior Power Washing with our credit card and shared that the crew had not washed the front deck of the pillars and ceiling. The owner said he would send them out. August 5th, I phoned again as they had not been back, the owner shared he actually has on the route for that afternoon. Almost immediately the young worker stopped washing and got the Supervisor to come, who took over. From my office window, which faces the deck, I could smell the strong odor of bleach, I went outside. The Supervisor pointed out how the seal and stain was coming up and forming balls and specs of gel. I asked him to stop with the chemicals that they were not there to clean the deck, they were called back because they didn't clean the ceiling of the front porch, the pillars nor the porch lamp. Keep in mind at that time they had only cleaned one of the sides before the center of the deck and had not cleaned the other side. I went back inside. To my horror later went to the deck to measure for rugs, I discover they had continued to treat the entire deck with the bleach cleaner and aggressively used the power washer removing the stain and seal in several places nearly completely stripping the finish throughout the deck from one side to the other side and several places in-between. Photo's attached. While we did not immediately call Mark, as we wanted to get estimates, to our horror the first estimate on 8-30-22 was $6,207 to only sand and seal, and that we would need another company to come do the staining. I texted Mark he came over and tried to blame our dogs in the exact spot the Supervisor and I discussed the gel forming done by the power washer! Mark wants us to pay him to stain and seal the damage by his crew