Business ProfileforCarolina Furniture Concepts, Inc.

I have had the worst experience with this company. They told me I had to buy the furniture I selected that night or I wouldn't be able to get it for an extended period of time. I paid for the furniture and 8 weeks later I called to find out where my furniture was. They told me that my furniture was sailing around the south of ****** because it was delayed in transit. So they agreed to send me the furniture in 2 shipments. They brought the dresser and nightstands and I was told it would be another month to get the furniture. A month later they call me to schedule delivery and then proceed to tell me that the part came in damaged and that they could repair it or I would have to wait for a replacement. I said that that was unacceptable and told them I no longer wanted the furniture and to come and get the other half. I was promised it would be here in 4-6 weeks, the whole reason I needed to buy that evening and now it's been 3 months and I have prepaid for furniture that I don't have. I disputed the charges and my bank decided that it was not a good enough reason to return the furniture. So I was told by the general manager of the organization ****** that He had the new one ready and it would be sent out. So I get the furniture and lo and behold it is not new and it is repaired, and very poorly. That day I had to go on a business trip and was not able to do anything about it in the moment so I took pictures and called him to tell him what a terrible job the delivery service had done, because they told me that stabilizing parts would scratch the floor if they were installed, and they told me it was my responsibility to install the lighting that came with the bed. After insisting that they do it, it was done, and after they left I was putting the sheets on my bed and noticed the foot board had been repaired and looked terrible.