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Find a Location

Asheville Wildlife Removal, LLC has 1 locations, listed below.

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    Business ProfileforAsheville Wildlife Removal, LLC

    Pest Control Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    44 Buck Shoals Rd Ste G1, Arden, NC 28704-3378
    BBB File Opened:
    6/30/2010
    Years in Business:
    14
    Business Started:
    9/24/2009
    Business Started Locally:
    9/24/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 867PW for this business, issued by Agriculture & Consumer Services, NC

    These agencies may include:

    Agriculture & Consumer Services, NC

    2 W Edenton St

    Raleigh NC 27601

    (919) 733-7125

    https://www.ncagr.com/index.htm

    Number of Employees:
    2
    Business Management
    • Mr. Rusty Russell, Manager
    Contact Information

    Principal

    • Mr. Rusty Russell, Manager

    Customer Contact

    • Mr. Rusty Russell, Manager

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ***** has been arriving unannounced at odd times and has had him employees arrived on a day when I specifically told him and his employees not to come. He tries to increase the scope of the project. He speeds up and down the privately maintained road. On Sunday morning, March 13, 2022, he brought his wife and daughter while I was still asleep. He did not ask or tell me he was coming. That day, i asked him to call before he came, and told him that I did not want anyone to come on Wednesday March 16.On Tuesday March 15, he left a new, young employee here unsupervised for hours. When another crew of employees came to help with the work, I repeated to them that i did not want anyone to come on Wednesday March 16, and that I wanted to know when employees are coming.On Wednesday March 16, Employees ****** and **** arrived. They told me that they discussed this with ***** and that he told them he had talked to me on the phone and that I had said that it was ok. This is a lie. There was no phone call, and I did not talk to ***** that morning.In the afternoon of that day, I called the office number for Asheville Wildlife Removal twice. There was no answer, and I did not leave a message. ***** called me when I was driving, I told him that I wanted to take a break from the project until we could work out a plan. He said he had tools on my property, and I told him that I was driving and to call me back in 45 minutes. He did not call back.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda H.

    1 star

    01/04/2023

    Had Asheville wildlife removal come out for bat removal.. ***** told me that they would seal everything to avoid bats entering and I think this was done but I also paid for missing shingles and that they would tighten everything down and I would be good to go for next 10 years with the roof. This was not done and now we have a leak inside one of the condo owners ceiling. We also paid for a bat house to be installed and this wasn't done either. I contacted ***** and all he wanted to do is give me a quote of a whole new roof which now with spending the money for bat removal and new shingles, we are not able to do this. All I wanted was to have the missing shingles replaced that was already paid for. Haven't heard anything back from him, except for a quote of a whole new roof.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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