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Find a Location

Biblio, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBiblio, Inc.

    Used Books
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.16/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2016

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Biblio is a marketplace featuring booksellers who offer used, rare, and out of print books.

    Business Details

    Location of This Business
    PO Box 1211, Asheville, NC 28802-1211
    BBB File Opened:
    9/15/2004
    Years in Business:
    21
    Business Started:
    2/1/2003
    Business Started Locally:
    2/1/2003
    Business Incorporated:
    4/8/2002
    Accredited Since:
    6/1/2016
    Type of Entity:
    Corporation
    Number of Employees:
    15
    Alternate Business Name
    • Biblio.com, Inc.
    Business Management
    • Mr. Brendan Sherar, CEO
    Contact Information

    Principal

    • Mr. Brendan Sherar, CEO

    Customer Contact

    • Mr. Brendan Sherar, CEO
    Additional Contact Information

    Fax Numbers

    • (440) 925-0992
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/22/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Order # *******. Item came damaged. See return policy quoted below. I contacted Biblio and was given the run around. The return policy states that all I must do is contact Biblio and I will received a return label. I have never received a return label for the damaged item I received.RETURN POLICY Incorrect Book/Not as Described/Damaged Before or In Transit If you receive an item that is not as described, incorrect, or damaged in transit, your purchase is eligible for a full refund including all postage costs Please reach out to BIBLIO within ************************************************** replacement (if available).Incorrect Book/Not as Described/Damaged Before or In Transit If you receive an item that is not as described, incorrect, or damaged in transit, your purchase is eligible for a full refund including all postage costs Please reach out to BIBLIO within ************************************************** replacement (if available). BIBLIO or the seller will provide a return address so that you may send the item directly to the bookseller. If the seller cannot provide a prepaid label for your return, you are eligible for return postage reimbursement. We cannot guarantee full return postage reimbursement to customers who return items without notifying the seller and/or BIBLIO beforehand, and without an agreement with the seller and/or BIBLIO concerning the amount of return postage reimbursement. Please be sure to contact BIBLIO Customer Support before returning your item to the bookseller.
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    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janice S

    5 stars

    08/31/2023

    Very reasonable almost cheap price. Book was as described. Arrived in a timely manner. Was exactly the specific book I wanted. Will purchase from them again.

    Biblio, Inc. Response

    09/01/2023

    Hi ******,Thanks so much for your review, and we're happy you had a solid experience with us!

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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