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Find a Location

Surf or Sound Realty has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Surf or Sound Realty

      PO Box 100 Avon, NC 27915-0100

      BBB Accredited Business
    • Surf or Sound Realty

      40974 NC Hwy 12 Avon, NC 27915

      BBB Accredited Business
    • Surf or Sound Realty

      26204 Rampart St Salvo, NC 27972

      BBB Accredited Business
    • Surf or Sound Realty

      PO Box 270 Rodanthe, NC 27968-0270

      BBB Accredited Business

    Business ProfileforSurf or Sound Realty

    Vacation Rentals
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.7/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/5/2015

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Surf or Sound Realty has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Surf or Sound Realty

        PO Box 100 Avon, NC 27915-0100

        BBB Accredited Business
      • Surf or Sound Realty

        40974 NC Hwy 12 Avon, NC 27915

        BBB Accredited Business
      • Surf or Sound Realty

        26204 Rampart St Salvo, NC 27972

        BBB Accredited Business
      • Surf or Sound Realty

        PO Box 270 Rodanthe, NC 27968-0270

        BBB Accredited Business
      Location of This Business
      PO Box 100, Avon, NC 27915-0100
      BBB File Opened:
      12/15/1997
      Years in Business:
      46
      Business Started:
      1/1/1978
      Date of New Ownership:
      7/13/1992
      Business Incorporated:
      7/13/1992
      Accredited Since:
      1/5/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of C7816 for this business, issued by North Carolina Real Estate Licensing Board. The expiration date of this license is 6/30/2025.

      These agencies may include:

      North Carolina Real Estate Licensing Board

      P O Box 17100

      Raleigh NC 27619

      (919) 875-3700

      http://www.ncrec.state.nc.us

      BBB records show a license number of 0144446 for this business, issued by North Carolina State Corp. Commission

      These agencies may include:

      North Carolina State Corp. Commission

      Old Revenue Bldge. P O Box 29622

      Raleigh NC 27606

      (919) 807-2225

      http://www.sosnc.gov/corporations/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Professional Enterprises of Hatteras Island, Inc.
      • Surf or Sound
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      9:00 AM - 5:00 PM
      Business Management
      • Ms. Xris Wilson, Office Manager
      • Ms. Jessica Szabo, Property Manager
      • Mr. Ben Sproul, Marketing Manager
      • Ms. Wendy Hoekwater, Vice President of Marketing
      • Erin Morgan, Director of Marketing
      Contact Information

      Principal

      • Ms. Xris Wilson, Office Manager

      Customer Contact

      • Mrs. Sherry Schwentker, VP Prop Mgmt
      • Mr. Dale Petty, CEO
      • Mr. Melvin Stone, President
      • Ms. Ann Wood, Vice President of Marketing
      • Ms. Xris Wilson, Office Manager
      • Ms. Jessica Szabo, Property Manager
      • Erin Morgan, Director of Marketing
      Additional Contact Information

      Fax Numbers

      • (252) 995-5840
        Primary Fax

      Phone Numbers

      Customer Complaints

      31 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      30 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amy S

      1 star

      09/05/2024

      We are extremely unhappy with our entire experience with Surf or Sound Realty! When arriving at our rental, The Sleepy Dog, on August 24th we immediately noticed a horrible smell, but wanted to give them the benefit of the doubt, maybe it was from the previous tenants trash, next day the smell isn’t fading and we have tried some air fresheners, dryer sheets in the air vents, etc. Monday early morning I log a ticket that something is wrong, possibly something dead in the walls or air vents. Was told someone would be out. Next day smell is still there, we discover live maggots on the bed in the master bed. I immediately call in and demand that someone come out asap. Shortly after a young maintenance worker came out as we discovered they were falling from the ceiling fan, which was on in the room, throwing the maggots around the room! Turns out there was a dead decomposing rat in the attic just above that room, which he removed and “cleaned” the area. I had to ask him to come back in almost immediately while he was still in the driveway because the maggots were still falling out of the fan. Long story short, the maggots and then ants and rat feces continued to fall onto the bed through out the week, we notified surf or sound multiple times and was told each time they were working on the issue. We never saw another person come into the home! Rat feces was found again up until the last day we were there! We could not use the master bedroom the entire week! I asked for reimbursement and was only offered $***, for loss of 1 bedroom. These people are a joke. This was a health issue along with a major inconvenience for my entire family and they clearly do not care about either or the happiness of their guests. We will never rent from them again!

      Local BBB

      BBB of Greater Hampton Roads

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