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Business Profile

New Car Dealers

T&R Motors

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    12/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I paid 1600.00$ down payment on a 2007 **** edge the end of March 2023 I had the vehicle 2 weeks when the motor blowed up in it I had made two payments 100$. They didn't get my vehicle fixed until a November. During this time I lost my job cause I had no way to work they wanted me to keep making payments of 100 dollars a week during the time it took them to fix it. And today I called to ask about getting my vehicle back and I was told no. I don't feel it is right to just take the vehicle from me when it was only two weeks after I got it with the down payment and it took them from April 17th 2023 to November 2023 to fix it and I list my job due to it.

    Business response

    12/22/2023

    ************************* bought this from t@R MOTORS ON MARACH 6 2023 SHE MADE 4 *** PAYMENTS OF 100 A WEEK THEN SHE WAS BEHIND ON THEM THEN SHE SAID SOMETHING WAS WRONG WITH THE **** TOLD HER TO TAKE IT TO SHOP DOWN THE **** SHE SAID HER HUSBAND WAS GOING  TO LOOK AT IT THEN SHE SAID HE FIX IT SHE WAS STILL BEHIND ON HER *** PAYMENT AND I TOLD HER I WAS GOING TO HAVE THE *** BACK SHE BROUGHT THE *** BACK BE CAUSE SHE WAS BEHIND ON PAYMENT AND SAID IT WAS STILL NOT FIX SHE  SAID HER HUSBAND TRY TO FIX IT AND THEY WAS NO OIL IN IT TOLD **** SHE HAD TO KEEP PAY FOR IT ARE IT WOOD BE  REPO WE ARE A DEALERSHIP NOT A MECHANIC SHOP SHE DRIVE THE THE *** OVER **** MILE

     

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BBB Rating & Accreditation

A-

This business is not BBB Accredited

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Years in Business: 2

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

6708 Dallas Cherryville Hwy

Bessemer City, NC 28016-7608

(704) 445-3901

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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