Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

T&R Motors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Filter by

Showing all complaints

Filter by

Complaint Status
Complaint Type
  • Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I paid 1600.00$ down payment on a 2007 **** edge the end of March 2023 I had the vehicle 2 weeks when the motor blowed up in it I had made two payments 100$. They didn't get my vehicle fixed until a November. During this time I lost my job cause I had no way to work they wanted me to keep making payments of 100 dollars a week during the time it took them to fix it. And today I called to ask about getting my vehicle back and I was told no. I don't feel it is right to just take the vehicle from me when it was only two weeks after I got it with the down payment and it took them from April 17th 2023 to November 2023 to fix it and I list my job due to it.

    Business response

    12/22/2023

    ************************* bought this from t@R MOTORS ON MARACH 6 2023 SHE MADE 4 *** PAYMENTS OF 100 A WEEK THEN SHE WAS BEHIND ON THEM THEN SHE SAID SOMETHING WAS WRONG WITH THE **** TOLD HER TO TAKE IT TO SHOP DOWN THE **** SHE SAID HER HUSBAND WAS GOING  TO LOOK AT IT THEN SHE SAID HE FIX IT SHE WAS STILL BEHIND ON HER *** PAYMENT AND I TOLD HER I WAS GOING TO HAVE THE *** BACK SHE BROUGHT THE *** BACK BE CAUSE SHE WAS BEHIND ON PAYMENT AND SAID IT WAS STILL NOT FIX SHE  SAID HER HUSBAND TRY TO FIX IT AND THEY WAS NO OIL IN IT TOLD **** SHE HAD TO KEEP PAY FOR IT ARE IT WOOD BE  REPO WE ARE A DEALERSHIP NOT A MECHANIC SHOP SHE DRIVE THE THE *** OVER **** MILE

     

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.