Business ProfileforTruck And Gear

On 8 Nov 2022, i ordered a carbon fiber hood for my 2016 *** 328I Grand Turismo off the website for Truck and Gear. It took them over 2 months to have i delivered and when i received and attempted to put it on my car it was the wrong hood. I contacted them and was told that i needed to send the hood back and they would than send the correct one out. I no longer had the packaging for the hood and when they sent the carrier to pick it up they would not take it because it was not packaged. I was told by Truck and Gear that they would have the manufacturer of the hood *************** ship out the proper hood and i would than place the wrong hood into the box and that way it would be returned. Since this was discussed truck and gear will not answer a call or return a phone call to make sure that this happens. There has been zero communication on their part. When i ordered the hood off the website i had to look up my vehicle and it stated that the hood in question would be a perfect replacement for my current hood. I have sent photos to truck and gear for them to verify that it definitely is the wrong hood and they do agree with that. I am looking for a replacement hood or a refund of the money I already paid in the amount of ******. If you look at the reviews and complaints i am not the first customer to experience these problems and with a **** BBB rating it woould seem as though this is a systemic problem with this company.