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Find a Location

SunFun Rentals, LLC has 1 locations, listed below.

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    Business ProfileforSunFun Rentals, LLC

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1204 Lake Park Blvd N Unit F, Carolina Beach, NC 28428-4164
    BBB File Opened:
    10/17/2016
    Years in Business:
    7
    Business Started:
    1/11/2017
    Business Started Locally:
    1/11/2017
    Business Incorporated:
    1/11/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Miss Sheila S Embler, Owner
    Contact Information

    Principal

    • Miss Sheila S Embler, Owner

    Customer Contact

    • Miss Sheila S Embler, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Terrible service! We paid for 6 days. We did not get the golf cart until 8:30pm the first day (a whole day wasted!!) and then their contract says that the time dropped off is the time for pickup(ex 10 dropped off=10 picked up) . Well that is definitely not the case, they are picking up between 9:45-11:45am! So basically 2 days paid for that we could not use! I had left several messages and emails and no one returned them about delivery because it was so late and when I got the eta for pickup (which I never got for the drop off) they were very dismissive and would not even entertain the fact that they had done something wrong or that a refund for those days should be given!! Do not rent from them!!
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tina T

    1 star

    08/05/2021

    First the company was 45 minutes late in delivering our golf cart. The delivery guy took pics of the cart and then drove off. We packed up our stuff and loaded the golf cart to go to the beach and as we starting driving we noticed we had 2 flat tires. I called the company and they said someone would be out in 2 hours to repair the cart. Someone showed up but by that time we had to drive our car to the beach. The next morning we got up and the tires were flat again. I called and someone came later that day and gave us a new golf cart. Out of a $300 rental I was only refunded $30. I was not able to use the cart for a whole day and a half. They did not work with me on refunding more of my money. I will NEVER deal with this company again and I will encourage others to do the same.

    Local BBB

    BBB of Eastern Carolinas

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