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Business Profile

Bottlers Equipment

Coca-Cola Bottling Co. Consolidated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bottlers Equipment.

Complaints

This profile includes complaints for Coca-Cola Bottling Co. Consolidated's headquarters and its corporate-owned locations. To view all corporate locations, see

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Coca-Cola Bottling Co. Consolidated has 3 locations, listed below.

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    • Coca-Cola Bottling Co. Consolidated

      4100 Coca Cola Plz Ste 100 Charlotte, NC 28211-3481

    • Coca-Cola Bottling Co. Consolidated

      441 Industrial Park Rd Bryson City, NC 28713-9424

    • Coca-Cola Bottling Co. Consolidated

      PO Box 31487 Charlotte, NC 28231-1487

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/28/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We tray to ************************ who is help us open account for our store for delivery coka cola .but we not opened yet.only one time contact by him after sending ********************** not received any answer from him .we tray last one month .this address for thats company *********************************************************************************.

    • Initial Complaint

      Date:09/12/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As a small business, I researched purchasing my coke products through the local supplier to see if the price would be more economical. He asked to meet me at my business, even though I told him I did not have room for, nor desired any coolers or merchandising material. We met, he asked what kind of products I used, and what amounts I typically used. I told him and he made note. He said I would need to create an account to see what my particular pricing would be (assuming it varies with volume) and so I did. After I saw the pricing, I contacted him immediately and told him I would not be purchasing from them and explained that the prices were cheaper for me to purchase at the local grocery store by a large margin. I thanked him for his time, and that was the end of that. During my opening week I had a coke truck pull into my lot and I asked him what he needed. He said he had an order for me. I told him that was not possible, as that I am not a customer and never placed an order. Not online. Not anywhere. He looked at his slip and then left. I have, every month since, received a statement for $0.95. I have called numerous times, spoken to numerous people, including the local rep. I have never received an invoice, despite repeatedly asking, because I never ordered anything so they cannot produce one. They cannot tell me what it is for, and the local rep has told the company to delete it, since I was not a customer and have never ordered anything. I have contacted the billing department via phone, email, and regular post. They continue to send this bill that I should not have for an order I did not generate. The local rep told me to simply "ignore" anything coming from the ** department, but as that they are emailing me a bill monthly, I feel I cannot do that and require resolution. I am NOT paying anything, even as little as 95 cents for something I did not receive, request, or want. Is it possible to help me resolve this? I have emails for these conversations.

    Coca-Cola Bottling Co. Consolidated is NOT a BBB Accredited Business.

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