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          Find a Location

          Printful has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Printful

              11025 Westlake Dr Charlotte, NC 28273-3782

            • Printful

              11201 Ed Brown Rd Charlotte, NC 28273-9202

            Business ProfilePrintful

            Fulfillment Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            11025 Westlake Dr

            Charlotte, NC 28273-3782

            Visit Website
            (818) 351-7181

            Customer Reviews

            1/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            37 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Printful has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Printful

                11025 Westlake Dr Charlotte, NC 28273-3782

              • Printful

                11201 Ed Brown Rd Charlotte, NC 28273-9202

              Headquarters
              11025 Westlake Dr, Charlotte, NC 28273-3782
              BBB File Opened:
              8/15/2018
              Business Incorporated:
              1/24/2017
              Type of Entity:
              Corporation
              Number of Employees:
              1
              Alternate Business Name
              • Printful, Inc.
              Business Management
              • Mr. Lauris Liberts, President/CFO
              • Mrs. Zane Levsa, Interim CEO
              Contact Information

              Principal

              • Mr. Lauris Liberts, President/CFO
              • Mrs. Zane Levsa, Interim CEO

              Customer Contact

              • Mrs. Zane Levsa, Interim CEO
              Read More Business Details and See Alerts

              Customer Complaints

              37 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              Ive been purchasing and using products from Printful for 3 years now and had issues in the beginning but they were perfect until now. I ordered 5 shirts with the same image on each sleeve. The image was to be placed towards the bottom of the sleeve like others they created for me in the past. The last five shirts have the sleeve image in the middle of the sleeve and not towards the bottom. I reported it for every order but still havent heard anything from Printful about replacing them. Theres no phone number to call so Ive followed their protocol to no avail. Sent emails as well but not even a response. I included pictures to show the placement issue
              Read More
              Read 36 More Complaints

              Customer Reviews

              21 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Leia S

              06/25/2024

              WORST TIME AND MONEY WASTED WITH THIS COMPANY. Couldnt even get my dang shop connected. After over a week of time of back and forth with this company, doing everything they asked to "fix" the problem-the problem never got fixed and my shop never got linked. Basically all I got was a "sorry, but thats all we can do" (Also during all this.. They kept saying that the only way to fix the problem is to do this one thing.. which I told them well over 7 times I did and it didnt change ANYTHING)So now I have to remake my entire website with a different host so I can use a different printing company.

              Printful Response

              06/29/2024

              Hi, ***** Thank you for sharing your concerns and experience. We're sorry to hear that the issue hasn't been fixed. We've checked the communication you had with our support team and we can see that after checking the issue with our tech team they confirmed that the store is connected to another account that belongs to your former client. It is not possible to connect the same store via two different Printful accounts. Thus, the resolution would be for the former client to remove the store permanently. Although, the Square store is currently disconnected/not active on their account, we've checked that particular account and we can see that the Square store is still integrated with Printful. That said, to fully remove the Square store from the old Printful account, the account user would need to go to their ********************** Settings > Stores > select the Square store from the drop-down menu> and click "Remove". At the moment that store is still showing and hasn't been removed. Once it is removed, you will be able to connect your store to your new Printful account.
              Read 20 More Customer Reviews

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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