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Business Profile

General Contractor

PB Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/19/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    contractor demanded down payment for house repairs. Payed by check for $3437.00 but after 6 cancelations I ask for check back >no funds available and my check was gone ( not held in escrow)After 5 visits to bank after *** after being told each time by contractor funds were on hand Sent me a copy from some company claiming transfer made this was first of week, now Friday still no funds. I have original check and copy of so called transfer. After research have learned others have lodged claims an suits against Have copies of invoice, quotes, etc Please call or text me asap ****** ******* ************ or *********** TKS

  • Initial Complaint

    Date:01/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 15, 2023 we agreed to a proposal for deck and balcony work on our home in ****** ** with ********************* of PB Solutions, LLC. On 7/17/2023 and 7/21/2023 we paid $4,775 on each date respectively, representing a 50% ****************** was to start no later than August 1, 2023. Since that date, the contractor never initiated the work, and continually made excuses on why work would only start in another week or another day, over and over. After several months of these excuses, we finally communicated to him that we wanted a full refund and were cancelling the work given our need to get the project completed. Since then and for the past approx 4 months, he has refused to provide us with the full refund (he did provide $5000 in cash after a lot of arguing he owed us our money). The multitude of lies and excuses have continued to this date, and we really need to get this resolved and our full refund provided asap so we can complete the necessary repairs to our home. He is now refusing to respond to our phone calls and text messages. Upon further investigation in recent days, we are unable to find this business registered, so wondering if he is illegally representing himself, and the public needs to be alerted as well.

PB Solutions LLC is NOT a BBB Accredited Business.

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