We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hair Styling

Eyram’s African Hair Braiding

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hair Styling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/14/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This was my first visit and appointment on 9/30/23 to this business of Eyrams African Hair Braiding at ************************************************************* 980(298-7565)And this business scram me and cheated me out of the charge that was suppose to come out of there fee when I use my cash app to pay at the time of service of $230 and there fee that was added of $7 to the payment that I basically paid to business.

    Business Response

    Date: 01/02/2024

    ****** and her Mother come to *****'s african hair braiding shop on the 9/30/23 her appointment was 2pm but they a little early with was no problem 

    The service we provide to her was medium knotless braids plus hair wash with was $230 with  tips her mother gives including and $7 for cash app  fees 

    Eyram's african hair braiding do  not scam or cheat

    Ms ***********; money 

    ****** do not use her phone to pay for her service 

    Her mother did 

    ****** mother sends $230 First that didn't come through she did for a second time *****'s african hair braiding received the second payment with was $230 plus $7 for cash app fees 

    The first transaction ****** mother did declined 

    We  do not receive $230  payment twice 

    Eyram's african hair braiding is Child of GOD 

    We will never cheat or scams the customers GOD Sent to us 

    Customer Answer

    Date: 01/10/2024

     
    I am rejecting this response because:

    First o all I dont agree with what.Eyrams African 

    Hair Braiding statement on 9/30/23 for service.

    At her shop at 2:00 pm for my daughter appt.

    And my daughter name isnt ****** correction.

    ****** is the daughter mother name.The service 

    of the Medium knotless Braids was not charged.

    Correctly of the $230 Eyrams African Hair Braiding the story is twisted wrong on her end.

    She put the charge threw on ****** phone to

    Cash App and lied to ****** that I didnt have the money in the bank and questioning me about that because she didnt want to pay the extra fee 

    Charge for using the app in with her Bill of the $230 charge to her.And lied to me the bank declined the payment when she was the one who

    Declined the payment not my bank which thats.

    Isnt the truth to her Child of God statement to you.She needs to be shutdown for cheating customers out of there money for her business needs.

    ***********;

     


    Business Response

    Date: 01/26/2024

    We are so sorry to call  your daughter name ***********;

    Sorry about that 

    We have some details here 
    *********** we provide for your daughter on 9/30/23

    Was medium knotless braids with was charged for $225 we do wash and dry for $15

    We received $25 deposits with was included the price of medium knotless braids $225 waist length but we gives her **** length  

    Eyram's african hair braiding received a payment of $230 plus $7 with cash app fee charged for a business we explain everything to you before you pay us you gives $15 for tips saying we did a great job !

    Yes we do remember now you asked us to use her phone for requests $230 with was a mistake to touch a customer phone for payment because you said you don't know how to do it but we declined  the request because we've already received your payment 

    We do not  cheat and we  will never do 

    Eyram's african hair braiding 

Eyram’s African Hair Braiding is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.