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Find a Location

NuBlue Service Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNuBlue Service Group

    Home Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.75/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/15/2023

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Charlotte, NC 28217-2871
    BBB File Opened:
    7/14/2023
    Years in Business:
    6
    Business Started:
    12/20/2017
    Business Started Locally:
    12/20/2017
    Accredited Since:
    9/15/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 32189 for this business, issued by NC State Board of Examiners of Electrical Contractors

    These agencies may include:

    NC State Board of Examiners of Electrical Contractors

    505 N Greenfield Parkway, Suite 100

    Garner NC 27529

    (919) 733-9042

    Fax: (800) 6918399

    https://www.ncbeec.org/

    BBB records show a license number of 28556 for this business, issued by Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC

    These agencies may include:

    Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC

    1109 Dresser Ct

    Raleigh NC 27609

    (919) 875-3612

    https://www.nclicensing.org

    BBB records show a license number of 116072 for this business, issued by South Carolina Department of Labor, Licensing and Regulation

    These agencies may include:

    South Carolina Department of Labor, Licensing and Regulation

    110 Centerview Dr

    Columbia SC 29210

    (803) 896-4300

    https://llr.sc.gov/

    BBB records show a license number of 116595 for this business, issued by South Carolina Department of Labor, Licensing and Regulation

    These agencies may include:

    South Carolina Department of Labor, Licensing and Regulation

    110 Centerview Dr

    Columbia SC 29210

    (803) 896-4300

    https://llr.sc.gov/

    BBB records show a license number of 31488 for this business, issued by Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC

    These agencies may include:

    Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC

    1109 Dresser Ct

    Raleigh NC 27609

    (919) 875-3612

    https://www.nclicensing.org

    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    25
    Alternate Business Name
    • NuBlue Electric
    • NuBlue Electric Group
    • NuBlue Plumbing
    • NuBlue Plumbing Group
    • Viva Electric Enterprises, LLC
    • Viva Electric
    • Z7 Investments, LLC
    • Ease Plumbing
    • Ease Air
    • NuBlue Air
    • NuBlue HVAC
    • Z10 Investments, LLC
    Business Management
    • Ms. Maegan Giler, Owner
    • Ms. Misty L. Cole, Member
    • Mr. Austin Helms, CEO
    • Mr. David Morris, Member
    • Mr. MIke Griffin, Owner/Manager
    Contact Information

    Principal

    • Ms. Maegan Giler, Owner
    • Ms. Misty L. Cole, Member
    • Mr. Austin Helms, CEO
    • Mr. David Morris, Member
    • Mr. MIke Griffin, Owner/Manager

    Customer Contact

    • Ms. Maegan Giler, Owner
    • Mr. James Calvert, Accountant
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have a double wide in *********** ** that I called this company to come out to see if there was any plumbing issues. RC came out and then **** came out. They recommended Restopro which they probably got a kickback from. Heres their information ********************* Lead ********************** Manager ************** *********************** Restopro came out and took all the installation out from under the house and started their fans and dehumidifiers. Restopro sent 5 different people out and then charged me over $25,000. Ease Plumbing came out and redid my water pipes and RC one of the guys recommended changing out the water heater and fixtures. He also cut a hole in the tub in the master bathroom. Leaving the hole wide opened and didnt covered it up cause rats and mice to enter the house since the installation was removed by Restopro. Ease plumbing charged me ridiculous prices that I did not authorize this and its a double wide. Come to find out they did not do the water lines in the laundry room. Which I had already paid for. My contractor found the mess when he moved the washer and called me. I called Ease plumbing and a woman ***** ************ and had someone come back out on 8/3 or 8/4. They came back on Monday 8/7 to finish the job they charged me for in July. They said that they were told not to do the laundry room by the supervisor. Also there was no new laundry box. I guess they were going to cause another water issue so they could be called out again. I have to replace all subfloors and flooring in my whole house thats why I had the pipes replaced. My contractor is going to check the water line underneath the house to see if they missed anything else. The faucets they put in are actually $79.00 each from Lowes. I want a refund or take them out. They have not been used. Water has been cut off. Attached is the bill and charges. Also my kitchen sink faucet was white not stainless steel. They also popped the hole in the sink on the right.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jack Y

    1 star

    03/13/2024

    This was the worst decision I ever made!!I called NuBlue Services plumbing the day after Christmas to come out to fix a leak under my sink.They sent ***** out and he lied to me and said I had a S-trap under my sink and it would have to be replaced by a P-trap.He also told me that I needed all the pipes under the house to meet building code.He talked me into having it done and also replacing my hot water heater,which cost over $14,000.00.They didn't even start the project for two days and when they did they came in and disrupted the whole household.They told me I had to replace the toilet and vanity&sink in bathroom,which I had to buy and go pick-up to be installed.They left the old toilet in the hall for two days.When they went to do the pipes they botched it BIG TIME.I had to get the State Inspector in to finally get it straighted out a month later.WHAT A NIGHTMARE!! It took a whole month and they messed up my duct work and my fridge that I had to get fixed myself.DON'T USE THESE PEOPLE for Plumbing.It was so bad that I can't even stand to talk about it anymore.Call me **** if you want any more info,just trying to keep and one else like me that is DISABLED and on a FIXED INCOME!!

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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