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Find a Location

GreenWorx180, LLC has 1 locations, listed below.

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    Business ProfileforGreenWorx180, LLC

    Landscape Design
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/12/2024

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3923 Kitley Pl, Charlotte, NC 28210-6237
    BBB File Opened:
    6/1/2021
    Years in Business:
    6
    Business Started:
    9/17/2017
    Business Incorporated:
    9/16/2019
    Accredited Since:
    4/12/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    6
    Alternate Business Name
    • GreenWorx180
    Business Management
    • Mr. Brett Harlan, Owner
    Contact Information

    Principal

    • Mr. Brett Harlan, Owner

    Customer Contact

    • Mr. Brett Harlan, Owner

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    RostFedyna

    1 star

    06/24/2024

    My experience with Greenworx180 Landscaping was unsatisfactory. Despite the initial promise, the services provided fell short of professional standards. The project management was lacking, as the contractor did not regularly visit the job site, leaving us to oversee much of the work ourselves. Communication was inadequate, and there were several instances where clarity and precision were needed. Financial aspects of the project were also a concern, with requests for additional payments beyond the agreed-upon non-refundable deposit.The saving ***** of this endeavor was the hardworking individuals who, despite these challenges, completed the work to a high standard. Its disheartening to hear that their efforts may not have been justly compensated.I believe transparency and accountability are crucial in any business transaction. Unfortunately, my experience suggests that Greenworx180 Landscaping has significant areas for improvement in these regards. I cannot recommend their services based on my experience

    GreenWorx180, LLC Response

    07/13/2024

    We are sorry to hear you did not have a good experience. You have hired us for others job in the past and decided to hire us again for this job. In fact you sent me an email stating what a wonderful job we did and that was why you decided to hire us again for this job. We are always looking for ways to improve & respect your opinion, although it contradicts with the hiring us for this job after we did another job for you that you were very happy with. We did the final walk (you and I) you paid us in full & said you loved the new back yard? We tell all of our clients they do not have to pay us until we do a final walk and they are 100% happy with the completed job. We do appreciate your business and hope you continue to enjoy the new landscape we provided per your vision.

    Customer Response

    07/16/2024

    Instead of focusing on removing negative reviews and creating fake ones, I suggest improving your business services, communication skills, and taking responsibility for your shortcomings.Regarding your note above:1. We were consistently dissatisfied with your service. Working with Greenworx180 was challenging from the moment you collected the deposit. While the subcontractors you hired performed well, your absence in managing the process was evident and left us to handle it ourselves. You cannot claim any responsibility for the final result. 2. There was no final walkthrough; you visited the site only once, midway through the project. I had to manage the project independently, spending five days shoveling dirt with the crew.3. The first project involved planting bushes, which the crew executed well. However, your lack of presence was noted. The second, larger project was poorly managed, resulting in my wife and me taking a week off to complete it ourselves due to your failure to deliver meaningful results at every step.To all potential customers: please beware of his online reviews. It's clearly not a real representation of their services and professionalism.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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