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          Find a Location

          Appliance Repair Center has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Appliance Repair Center

              PO Box 473301 Charlotte, NC 28247-3301

            • Appliance Repair Center

              16 Union St S Concord, NC 28025-5010

            • Appliance Repair Center

              1213 W Morehead St Charlotte, NC 28208-5576

            • Appliance Repair Center

              3611 Mt Holly Huntersville Rd STE 204-219 Charlotte, NC 28216-8636

            • Appliance Repair Center

              11400 Brook Meadow Pl Charlotte, NC 28214-8809

            Business ProfileAppliance Repair Center

            Major Appliance Services
            Multi Location Business

            Contact Information

            PO Box 473301

            Charlotte, NC 28247-3301

            (704) 727-4151

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Appliance Repair Center has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Appliance Repair Center

                PO Box 473301 Charlotte, NC 28247-3301

              • Appliance Repair Center

                16 Union St S Concord, NC 28025-5010

              • Appliance Repair Center

                1213 W Morehead St Charlotte, NC 28208-5576

              • Appliance Repair Center

                3611 Mt Holly Huntersville Rd STE 204-219 Charlotte, NC 28216-8636

              • Appliance Repair Center

                11400 Brook Meadow Pl Charlotte, NC 28214-8809

              Location of This Business
              PO Box 473301, Charlotte, NC 28247-3301
              BBB File Opened:
              5/21/2015
              Business Incorporated:
              1/31/2023
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • The Appliance Repair Center, LLC
              • Professional Appliance Service
              • Concord Appliance Repair
              • Star Appliance & HVAC LLC
              • Rapid Response Appliance Repair
              • All Seasons Refrigeration Heating and Cooling
              • Appliance Maxx
              • Appliance Max LLC
              • Signature Appliance Repair & HVAC, LLC
              Business Management
              • Mr. John Jackson, Owner
              Contact Information

              Principal

              • Mr. John Jackson, Owner

              Customer Contact

              • Mr. John Jackson, Owner
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/26/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              On 5/31 Appliance Repair Center sent "***" to diagnose refrigerator noise. He said main control board needed to be replaced. He returned on June 3rd and repaired it. It did fix the issue. The charge was $819.61. The problem is he charged my credit card twice, once on 6/3 and again on 6/4. I have tried calling them SEVERAL times, left message, but no response. The last few calls only give me a recording. The phone #on invoice is ************ but the# I originally called to get the service is ************. It is the same ladies voice recorded at both #'s. In addition, I was told they'd send the warranty and paid invoice (#****) on the same email but there was no warranty. Their email address was "invoice2go" which I could not contact. Their website no longer pops up when I try to search it. I would like them to take responsibility and reverse the second charge and the BBB to report them with a negative review so others don't have to deal with these same issues.
              Read 11 More Complaints

              Customer Reviews

              9 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jermain M

              06/13/2024

              I found the company online. They sent a tech to house to repair my dryer. I was told a part needed to be ordered. The tech left and I did not hear from him until I called a few weeks later. I was able to get him on the phone twice. The first time he was on another job and said he would call back. I wait several days and I called back. I was told the part was on back order. I call back multiple times afterwards and the calls went unanswered, no return calls, no contact. I provided my credit card information because a service fee was part of the agreement. I later discovered my card was billed for the part that was needed as well. I never got the part or service. After reading the reviews feels like fraud.
              Read 8 More Customer Reviews

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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