Business ProfileforHappyWheelsMoving, LLC

- After months of planning and organizing our move. Selecting Interstate Relocation was a disaster. I encourage you to do your homework. Interstate showed an excellent rating but has been a real disappointment.- I paid $14,000 for packing and unpacking services, only to find all boxes emptied and mixed everywhere. I alerted Interstate, our broke and spoke to the ** manager without getting a response in a timely manner.- Movers refused to let us speak to a manager stating that manager was sleeping, as well as the ** manager our representative .- Our belongings arrived at 10:47 PM, give or take with unloading starting at that late hour. City ordinance states that after 11 pm there is no noise allowed. - Movers threw clothes and belongings on the floor, despite paid services.- Promised two trucks on moving day, but only one showed up; second truck arrived three days later with the rest of the household items.- Forced to stay in hotels as packing was so late.- Unable to find anything in our own house post-move.- Movers, unable to communicate (Russian speakers), difficult even using ****** Translate.- Manager demanded an extra $500 to keep our belongings another day.- Despite our experience (15 military moves), manager spoke to me in a condescending matter. One of the resolutions offer was to leave the movers in, even if we were not present because we had a full unpack scheduled and the movers knew where everything was supposed to be placed.- Threatened with legal action when we complained and went on citing Dot policies, law and regulations.- At one point, at 3:30 give or take they wanted to leave and not complete the work. - We urge you to see the pictures and videos before considering contracting Interstate or Happy Wheels base out of **************. Specially, all you military families and services members.