Business ProfileforRhino Shield of North Carolina

- April 7th 2023 my wife and I met with sales rep from Rhino Shield.- Rep quoted $8000 in work to be completed at a future date to be confirmed - We paid $800 in deposits after be pressured to make the deal that day our we would loose the discounts being offered and pressured us to make payment with CASH.- Work to be completed was prep and painting of siding and around windows and doors using rhino shield ceramic coating - I am seeking to receive in full or would even consider a partial refund for the $800 deposit - The contract states we had three days to cancel this and receive a refund but does not state this includes weekend days. I called the week after to cancel after having second thoughts and was told the three days has passed and would have to forfeit the money paid. I asked if there was anything that could be done even a partial refund and was told the owner would have to call me. I had to call multiple times before receiving a call weeks later from owner who tried to tell me they could not cancel since paint was already mixed which was not true since we had not even confirmed the color yet. The owner then offered to extend until next year and I asked if there was anyway to get a refund and he said he would get back with me. I yet again never heard back and called multiple times with no return call. I spoke with office person about my account and they said it was marked to be done the following year and that was all they could tell me.- I feel this is very poor experience with customer service in an attempt to take advantage of client and keep deposit paid. Additionally the high pressure sales tactics in hind sight was a poor experience also. I am left without receiving any service and effectively cheated out of $800 by this provider.I would greatly appreciate assistance from the Better Business Bureau resolving this issue even if only a partial refund and hope to ensure other clients do not experience these issues.